El Salvador•El Salvador - Contractor Site
Remote
Mid Level
Full Time
8 days ago
remotecontractor
Requirements
- •3–5+ years of experience in CRM administration (HubSpot, Salesforce, or similar)
- •Proven experience managing a SaaS technology stack in a B2B environment
- •Strong understanding of APIs, webhooks, and integration platforms (Zapier, Workato, etc.)
- •Experience with data management, migration, and hygiene best practices
- •Proficiency in building reports, dashboards, and workflow automation
- •Excellent problem-solving skills and attention to detail
- •Strong communication and project management skills
- •Ability to work cross-functionally with Sales, Marketing, CS, and IT teams
What You'll Do
- •Serve as an administrator for the company's CRM platforms (HubSpot and Salesforce)
- •Configure and maintain CRM objects, properties, workflows, automation, and pipelines
- •Manage user roles, permissions, and security settings within the CRM
- •Ensure data integrity through deduplication, validation rules, and standardized data entry processes
- •Administer and maintain the broader revenue and business technology stack, including marketing automation, sales engagement, support/ticketing, and analytics platforms
- •Manage integrations between platforms using native connectors, APIs, or iPaaS solutions (e.g., Zapier, Workato, Boomi)
- •Develop and enforce data governance policies across all systems
- •Develop training materials, guides, and SOPs for end users across departments
- •Manage SSO, two-factor authentication, and access controls across platforms
- •Conduct periodic access reviews and security audits
About AppDirect
AppDirect is a cloud-based software company that provides a platform for businesses to sell and manage their software subscriptions.
New York, NY, US
1000 - 5000
eCommerce