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    Account Manager Associate

    AppDirect
    Westlake, TX, USWestlake
    Remote
    Entry Level
    Full Time
    12 days ago
    💰$50,000 - $55,000
    hybridcommissionentry levelaccount management

    Requirements

    • Bachelor’s degree in Communications, Sales, Marketing, Business Administration, or a related field (or equivalent practical experience).
    • 1+ year of experience in Sales Support, Account Management Support, Business Administration, or a similar office-based role.
    • Highly organized, detail-oriented, and self-motivated, with strong administrative and follow-through skills.
    • Positive, professional, and supportive attitude, with the ability to create an encouraging environment for partners and peers.
    • Excellent verbal and written communication skills, with the confidence to interact effectively with brokers, suppliers, and internal teams.
    • Strong relationship-building abilities, capable of fostering trust, credibility, and long-term partnerships.
    • Proven ability to manage multiple tasks and priorities simultaneously, while maintaining accuracy and responsiveness in a fast-paced environment.
    • Quick learner with the ability to adapt to new tools, processes, and evolving business needs.
    • A sense of ownership and accountability, consistently ensuring assigned responsibilities are completed on time and to a high standard.
    • Comfortable working in a small, collaborative team, contributing to a supportive and high-performance culture.
    • Proficiency in Microsoft Office Suite, especially Excel, with the ability to organize data, track activity, and support operational processes.

    What You'll Do

    • Build and identify a high-performing broker portfolio by executing targeted outreach via cold calls, emails, and LinkedIn InMails then onboarding them effectively, and supporting their long-term success.
    • Own the day-to-day management of your broker accounts, ensuring all tasks required to support, price, and close new business are completed accurately and on time.
    • Serve as the primary point of contact for partner brokers, providing proactive support, guidance, and expertise to help them win and retain customers.
    • Support the pricing and contracting process, helping brokers structure competitive deals, gather customer information, and navigate supplier requirements.
    • Build strong relationships with internal and external stakeholders, communicating with clarity, confidence, and professionalism.
    • Develop a strong understanding of suppliers, products, pricing structures, and broker operations, becoming a trusted resource within the indirect sales channel.
    • Identify new business opportunities within your assigned accounts, analyzing trends, uncovering growth potential, and contributing to revenue through partner success.
    • Assist with special projects that enhance operational efficiency, improve partner experience, or support departmental initiatives.
    • Maintain organized, detailed records in a fast-paced environment, tracking deal progress, broker activity, and overall account health.
    • Become proficient with internal software tools and platforms, using them to streamline workflows, support brokers, and ensure seamless operations.
    • Collaborate cross-functionally with internal teams, including operations, pricing, and supplier partners, to deliver a smooth experience from initial quote to completed contract.
    • Participate in occasional travel, meetings, or hosted events to strengthen partner relationships and deepen market understanding.
    • Grow your career in Account Management, gaining the experience and exposure needed to advance into more senior roles as the department continues to expand.

    Benefits

    • Base Salary Target of $50,000 - $55,000 + uncapped commissions
    • Work-Life Balance
    • Hybrid work model with in-office collaboration Monday to Wednesday and work-from-home flexibility Thursday and Friday
    • Supportive and high-performance culture
    • Opportunities for career growth in Account Management

    About AppDirect

    AppDirect is a cloud-based software company that provides a platform for businesses to sell and manage their software subscriptions.

    New York, NY, US
    1000 - 5000
    eCommerce