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    Partner Success Manager

    AppDirect
    United StatesRemote
    Remote
    Mid Level
    Full Time
    8 days ago
    remotecloudpartner successcustomer successgo-to-marketAWSMicrosoft AzureGoogle Cloud

    Requirements

    • 3+ years of Demonstrated success in customer success, partner management, or GTM strategy development
    • Strong understanding of cloud marketplaces (AWS, Microsoft Azure, Google Cloud) and co-sell strategies
    • Experience optimizing workflows, implementing structured operating models, and driving measurable outcomes
    • Proven ability to manage multiple priorities and deliver results in a fast-paced environment
    • Ability to work effectively with cross-functional teams, including Alliances Directors and Sales Operations leadership
    • A successful track record of fostering and maintaining strong, long-term partnerships with stakeholders
    • Strong critical thinking and problem-solving skills to align solutions with customer goals
    • Ability to both collect and analyze data, track KPIs, and use insights to drive performance improvements
    • Exceptional verbal and written communication skills for building trust and fostering accountability

    What You'll Do

    • Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success
    • Build and maintain strong, long-term relationships while becoming an integral part of the customer's GTM strategy
    • Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance operational efficiency
    • Enable co-sell and marketplace best practices for all three major Cloud Providers (AWS, Microsoft Azure, and Google Cloud)
    • Act as a trusted advisor and subject matter expert in GTM strategy and operational excellence
    • Identify and lead process improvement initiatives to optimize scalability and efficiency
    • Provide strategic guidance and critical thinking to overcome complex customer challenges and align solutions with business goals
    • Deliver transparent, results-oriented communication to internal and external stakeholders, ensuring accountability and trust
    • Use data-driven insights to measure success, refine processes, and continuously improve performance
    • Maintain a deep understanding of cloud providers and their integration into customer workflows
    • Manage customer specific workflows, ensuring efficient processes, accountability, alignment and organization goals

    About AppDirect

    AppDirect is a cloud-based software company that provides a platform for businesses to sell and manage their software subscriptions.

    New York, NY, US
    1000 - 5000
    eCommerce