United States•TELECOMMUTE
Remote
Senior
Full Time
18 days ago
💰$140,000 - $165,000
UX ResearcherEnglishSpanishRemoteET timezoneCT timezone
Requirements
- •4–7 years of practical experience in UX or applied research
- •At least 3 years experience on a large-scale, multinational technology product
- •Relevant degree in HCI, Cognitive Psychology, Computer Science, or related discipline, or equivalent experience
- •Proven ability to plan, execute, and synthesize research using multiple qualitative and quantitative methods
- •Outstanding communication skills to convey complex insights clearly to non-research stakeholders
- •Fluent in spoken and written English and Spanish
- •Based in an ET or CT timezone
What You'll Do
- •Lead planning and execution of research initiatives using interviews, observations, surveys, usability studies, and other methods to generate actionable insights
- •Synthesize data from across the business and align stakeholders on customer understanding
- •Drive decisions that impact product strategy
- •Work closely with designers, product managers, analysts, and engineers to ensure research supports business goals
- •Communicate findings clearly and champion the customer perspective in internal discussions
- •Mentor non-researchers in engaging with customers
- •Contribute to maintaining an outstanding research practice and positive team culture
Nice to Have
- •Familiarity with common research and collaboration tools including GSuite
- •Experience mentoring or educating non-researchers in research practice
Benefits
- •Remote work with $50/month home phone/internet reimbursement
- •Comprehensive health, dental, and vision coverage with UHC
- •Company paid STD and LTD, and Basic Life Insurance at 1x salary up to $250,000
- •FSA/HSA's available with Booksy contributions
- •Accident/Hospital/Critical Illness voluntary plans available
- •401k with 50% match up to 8% of contributions paid annually with 3-year vesting period
- •Unlimited PTO with manager approval
- •12 Holidays observed
- •12 weeks of paid Parental Leave
- •Employee Assistance Program (EAP)
- •Voluntary Pet Insurance through Fetch
- •Financial wellness tools through SoFi and Ladder
- •Discounts via Perkspot
- •Booksy benefit $50 per month to use on services in their app
