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    Senior UX Researcher - (English/Spanish)

    Booksy
    United StatesTELECOMMUTE
    Remote
    Senior
    Full Time
    18 days ago
    💰$140,000 - $165,000
    UX ResearcherEnglishSpanishRemoteET timezoneCT timezone

    Requirements

    • 4–7 years of practical experience in UX or applied research
    • At least 3 years experience on a large-scale, multinational technology product
    • Relevant degree in HCI, Cognitive Psychology, Computer Science, or related discipline, or equivalent experience
    • Proven ability to plan, execute, and synthesize research using multiple qualitative and quantitative methods
    • Outstanding communication skills to convey complex insights clearly to non-research stakeholders
    • Fluent in spoken and written English and Spanish
    • Based in an ET or CT timezone

    What You'll Do

    • Lead planning and execution of research initiatives using interviews, observations, surveys, usability studies, and other methods to generate actionable insights
    • Synthesize data from across the business and align stakeholders on customer understanding
    • Drive decisions that impact product strategy
    • Work closely with designers, product managers, analysts, and engineers to ensure research supports business goals
    • Communicate findings clearly and champion the customer perspective in internal discussions
    • Mentor non-researchers in engaging with customers
    • Contribute to maintaining an outstanding research practice and positive team culture

    Nice to Have

    • Familiarity with common research and collaboration tools including GSuite
    • Experience mentoring or educating non-researchers in research practice

    Benefits

    • Remote work with $50/month home phone/internet reimbursement
    • Comprehensive health, dental, and vision coverage with UHC
    • Company paid STD and LTD, and Basic Life Insurance at 1x salary up to $250,000
    • FSA/HSA's available with Booksy contributions
    • Accident/Hospital/Critical Illness voluntary plans available
    • 401k with 50% match up to 8% of contributions paid annually with 3-year vesting period
    • Unlimited PTO with manager approval
    • 12 Holidays observed
    • 12 weeks of paid Parental Leave
    • Employee Assistance Program (EAP)
    • Voluntary Pet Insurance through Fetch
    • Financial wellness tools through SoFi and Ladder
    • Discounts via Perkspot
    • Booksy benefit $50 per month to use on services in their app

    About Booksy

    Booksy is a booking platform that links local customers with professionals in the beauty, wellness, and health industries.

    Warsaw, Poland
    500 - 1000
    Marketplace