Remote
Remote
Mid Level
Full Time
15 days ago
💰$121,400 - $195,700
#LI-AG1#LI-Remote#C4
Requirements
- •2 - 3 years of experience in a similar role with customer success, technical account management, or solutions engineering
- •Strong understanding of high-level software development, cloud computing, and DevOps concepts
- •Advanced communication skills to articulate complex concepts clearly to diverse audiences
- •Ability to lead and navigate conversations with both technical and business stakeholders
- •Proven aptitude for strategic thinking, problem-solving, and tailoring software solutions to meet customer needs
What You'll Do
- •Identify key stakeholders and maintain accurate contact records to facilitate targeted communication and engagement efforts
- •Guide new customers through initial product setup, feature adoption, and achieving time-to-value
- •Curate a tailored success path by understanding customer stakeholders, business goals, use cases, and success measures
- •Drive adoption and process orchestration maturity by applying Camunda’s playbooks and frameworks
- •Collaborate with Consulting, Support, and Engineering teams on product and support-related issues
Nice to Have
- •Experience in enterprise technology architectures and understanding state-of-the-art solution architectures and their associated paradigms (e.g., microservices, event-driven architectures, Kubernetes-based deployments)
- •Relevant industry certifications, such as Kubernetes (CKAD/CKA), cloud certifications (e.g., AWS Solutions Architect, Azure Solutions Architect), or similar
- •Experience leading complex customer projects, including capturing data such as project use cases, milestones, known risks, and customer KPIs to allow proactive engagement with customers
Benefits
- •Remote & Flexible work from anywhere with home office budget, co-working space support, and flexible time off
- •In Person Connection through Annual Kickoff, team offsites, and Camundi Connection Budgets
- •Health & Wellbeing with locally tailored healthcare, Modern Health for global mental wellbeing, and Live Well Lifestyle Spending Account (LSA)
- •Financial Security with retirement and pension plans, life and disability insurance where relevant
- •Professional Growth with up to $/€/£1,000 per year for self-driven learning: courses, certifications, books
About Camunda
Camunda enables organizations to orchestrate and automate processes to overcome complexity, increase efficiency, and operationalize AI.
Berlin, Germany
500-1000
IT Services & Consulting