United States
Remote
Director
Full Time
13 days ago
💰$273,400 - $440,800
remotedirectorprofessional servicesleadership
Requirements
- •Ability and/or willingness to use the company's product
- •Bachelor’s / Master's degree in a technical field (e.g. Information Systems, Business Informatics, Computer Science)
- •Practical experience in managing and growing high-performance Professional Services teams or customer delivery, with a strong track record in enterprise environments
- •Deep experience in enterprise customer delivery — driving adoption, managing complex engagements, and delivering measurable business outcomes at scale
- •Background in process automation, BPM, or process orchestration — familiarity with platforms like Camunda is a strong plus
- •Strong cross-functional collaborator with the ability to align Sales, Customer Success, and delivery teams around a unified, value-driven customer journey
What You'll Do
- •Lead and develop a Professional Services team comprising managers, individual contributors, and subcontractors to deliver exceptional customer outcomes
- •Coordinate with delivery partners to ensure seamless, high-quality project execution at scale
- •Collaborate closely with Sales and Customer Success to create a seamless, value-driven customer journey from initial engagement through expansion
- •Optimize delivery methodologies, tools, and operating models to accelerate adoption, reduce time to first value, and drive sustained customer success
- •Drive delivery innovation to ensure engagements remain outcome-oriented, efficient, and scalable across the enterprise customer base
Benefits
- •Remote & Flexible work from anywhere with home office budget, co-working space support, and flexible time off
- •In Person Connection through Annual Kickoff events, team offsites, and Camundi Connection Budgets including meetups and local gatherings
- •Health & Wellbeing with locally tailored healthcare, Modern Health for global mental wellbeing, and Live Well Lifestyle Spending Account (LSA)
- •Financial Security with retirement and pension plans, life and disability insurance where relevant
- •Professional Growth with up to $/€/£1,000 per year for self-driven learning: courses, certifications, books
About Camunda
Camunda enables organizations to orchestrate and automate processes to overcome complexity, increase efficiency, and operationalize AI.
Berlin, Germany
500-1000
IT Services & Consulting