People Operations Coordinator (6 Month Fixed Term Contract)

Charlotte•Tampa•Canada

Remote

Mid Level

Full Time

7 days ago

💰$ 50,000 - $ 115,000

fixed_term_contractremote

Deadline: Thursday, June 18, 2026

Requirements

•2–4 years of experience in People Operations, HR, Employee Services, Recruiting Operations, or a related field
•Experience supporting employees or candidates in a customer-facing support environment
•Experience working with HR systems and workplace tools such as Workday, Ashby, Jira, Confluence, Google Workspace, or similar platforms
•Strong attention to detail and experience managing employee data and documentation with accuracy
•Ability to prioritize and manage multiple requests in a fast-paced environment

•Serve as the first point of contact for employee and manager People Team inquiries, providing timely, high-quality support
•Manage and resolve helpdesk requests, escalating complex issues as needed
•Execute employee lifecycle processes including onboarding, offboarding, job changes, and HR administration
•Maintain accurate employee data and documentation across People systems
•Create and maintain knowledge base content, process documentation, and standard operating procedures
•Support compliance, records management, audits, and policy administration activities
•Identify opportunities to improve processes through automation, AI, and operational best practices
•Partner with cross-functional teams to continuously improve the employee experience

•Experience supporting onboarding, offboarding, and other employee lifecycle processes
•Experience working within a helpdesk, ticketing, or shared-services model
•Familiarity with HR compliance, records management, and audit support
•Experience creating documentation, SOPs, and knowledge-base content
•Interest in using AI, automation, and technology to improve operational efficiency
•Experience supporting globally distributed teams