Eastern Time zone
Remote
Mid Level
Full Time
💰$ 80,000 - $ 185,000
remotepost-salessolutions engineercustomer successtechnical onboardingworkshopsmonitoringobservabilityAI tools
Requirements
- •Around 2 years of experience in a post-sales technical role such as solutions engineering, professional services, customer success engineering, or technical account management
- •Hands-on experience with monitoring, observability, or automated testing
- •Strong technical skills to read, write, and debug code (Javascript/Node.js preferred)
- •Ability to use AI tools to accelerate customer-facing work
- •Genuine interest in working directly with customers and running workshops and demos
- •Excellent spoken and written English skills
- •Ability to be autonomous and self-motivated in an async-work environment
- •Based on the US East Coast, in Eastern Time (ET)
- •Able to travel occasionally to customers
What You'll Do
- •Learn Checkly and the monitoring space deeply to help customers solve reliability problems
- •Own technical onboarding for new accounts including implementation, configuration, and production monitoring
- •Run workshops and trainings for customer engineering teams
- •Be the technical counterpart in existing accounts supporting adoption, troubleshooting, and growth
- •Run customer meetings including technical deep dives and account check-ins
- •Contribute to technical documentation and internal playbooks
- •Communicate customer learnings with Product Engineering and Marketing
Nice to Have
- •Startup experience
Benefits
- •Transparent salary
- •Stock options
- •Flexible paid vacation
- •Paid sick leave & up to 14 weeks of paid parental leave
- •US Medical, Dental, Vision, FSA, long- and short-term disability, life insurance, 401(K) and more
- •Annual company on-site
About Checkly
Checkly unifies testing, monitoring, & observability in a single workflow. Application reliability for modern engineering, built on Playwright and AI.
Berlin, Germany
10 - 50
Testing & Monitoring