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    Customer Solutions Engineer (remote, Eastern Time zone (ET))

    Checkly
    Eastern Time zone
    Remote
    Mid Level
    Full Time
    29 days ago
    💰$ 80,000 - $ 185,000
    remoteSeries BSaaSDevTools

    Requirements

    • Some professional experience in a technical, customer-adjacent role such as software engineering with customer interaction, technical consultancy, professional services, or developer relations
    • Strong technical skills to read, write, and debug code (Javascript/Node.js preferred)
    • Ability to use AI tools to accelerate customer-facing work
    • Genuine interest in working directly with customers
    • Excellent spoken and written English skills
    • Ability to be autonomous and self-motivated in an async-work environment
    • Located in the ET+/-1 time zones

    What You'll Do

    • Learn Checkly and the Monitoring space deeply to help customers solve reliability problems
    • Support prospects through technical evaluations alongside senior CSE and sales team
    • Help existing customers with technical questions, implementations, and adoption
    • Contribute to technical documentation and internal playbooks
    • Speak with customers directly and share learnings with Product and Engineering

    Benefits

    • Transparent salary
    • Stock options
    • Flexible paid vacation
    • Paid sick leave & up to 14 weeks of paid parental leave
    • Annual company on-site

    About Checkly

    Checkly unifies testing, monitoring, & observability in a single workflow. Application reliability for modern engineering, built on Playwright and AI.

    Berlin, Germany
    10 - 50
    Testing & Monitoring