USA - Remote
Remote
Senior
Full Time
11 days ago
💰$ 125,000 - $ 190,000
remoteB2B SaaScustomer strategymarketing managersenior
Requirements
- •5+ years experience in B2B SaaS marketing.
- •Experience conducting customer interviews to uncover insights.
- •Ability to build structure and systems for customer feedback and insight.
- •Strong storytelling and positioning skills.
- •Curiosity about customer behavior and communication patterns.
- •Execution-oriented with ability to handle both strategic and tactical marketing tasks.
What You'll Do
- •Build the customer insight engine by gathering feedback from various sources and creating centralized systems for actionable insights.
- •Identify and cultivate customer advocates with compelling stories for marketing activation.
- •Define how customers are represented in marketing across multiple channels and campaigns.
- •Pressure-test marketing materials before release by gathering customer and prospect feedback and running experiments.
- •Identify and fill education gaps by mapping customer support needs and defining education content strategy.
- •Produce tangible marketing outputs such as case studies, testimonials, messaging frameworks, education content briefs, launch narratives, and insight reports.
Benefits
- •Competitive compensation including goal-based bonus.
- •5 weeks PTO upon joining plus Winter Holiday Break and additional PTO days per year.
- •80% work option with 4 day weeks at 80% pay.
- •Paid parental leave for primary and secondary caregivers.
- •1 month paid sabbatical after 5 years with the company.
- •Healthcare benefits for US residents including Medical, Dental, Vision with HSA option, Dependent care FSA.
- •401k with 6% match and immediate vesting for US residents.
About Close
A CRM for startups and small businesses with built-in sales communication tools.
San Francisco, CA
100-250
Sales & Marketing