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    Manager, HRBP- NORAM

    Cloudbeds
    Canada; North AmericaNorth America
    Remote
    Senior
    Full Time
    28 days ago
    💰$80,000 - $110,000
    remoteHRBPmanagerNorth America

    Requirements

    • Bachelor’s degree or equivalent experience in HR, Business Administration, or related field
    • 3–4+ years of progressive HRBP, HR Manager, or senior HR Generalist experience
    • Experience supporting GTM/Strategy or CS/Onboarding organizations
    • Proven ability to coach and influence leaders at all levels
    • Excellent communication and relationship-building skills across cultures and time zones
    • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel
    • Excellent organizational skills and meticulous attention to detail
    • Strong communication (written and verbal) and interpersonal skills, with the ability to work independently and as part of a team
    • Ability to handle sensitive and confidential information with discretion and a high level of integrity
    • Strong judgment, ownership, confidentiality, and problem-solving
    • Experience working in a fast-paced, high-growth, remote-first environment

    What You'll Do

    • Serve as the primary HRBP for Customer Success & Onboarding
    • Partner with leaders across multiple levels to understand business needs and align People strategies
    • Lead organizational design, workforce planning, leadership coaching, talent programs, and change initiatives
    • Provide strategic insights to help build inclusive, high-performing teams
    • Manage and resolve complex team member relations with confidentiality and strong judgment
    • Support development conversations, performance management, corrective actions, and conflict resolution
    • Partner on global and regional engagement and culture initiatives
    • Assist with documentation for legal matters, investigations, or claims
    • Help implement policy updates and guide managers on compliance requirements
    • Work closely with Legal, Finance, and People Ops to ensure compliant processes across the entire team member and contractor lifecycle
    • Partner with People Ops on onboarding, offboarding, transfers, and lifecycle processes
    • Maintain accurate and confidential team member data in Workday
    • Support compensation cycles, calibrations, and workforce reporting
    • Partner with Business Systems to troubleshoot Workday workflows or data issues
    • Work with HRBPs across NORAM, LATAM, EMEA, and APAC to ensure global consistency in practices and programs
    • Support global People initiatives, including performance, DEI, compensation, leadership development, and workforce planning
    • Strengthen cross-regional People processes and communication

    Nice to Have

    • Certification in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP)
    • Workday experience

    Benefits

    • Remote First, Remote Always
    • PTO in accordance with local labor requirements
    • Monthly Wellness Fridays - enjoy an extra-long weekend every month
    • Fully Paid Parental Leave
    • Home office stipend based on country of residency
    • Professional development courses in Cloudbeds University
    • Access to professional development, including manager training, upskilling and knowledge transfer

    About Cloudbeds

    Cloudbeds’ hospitality management platform enables hotels to grow revenue, streamline operations, and deliver memorable guest experiences.

    San Diego, CA, US
    500 - 1000
    Hospitality