Canada; Europe; North America•Europe•North America
Remote
Senior
Full Time
17 days ago
💰$140,000 - $160,000
remotethought leadershiphospitalityAI toolsresearchcontent strategy
Requirements
- •Extensive experience in hospitality or hotel technology — as a journalist, trade publication editor, industry analyst, or content strategist embedded in the space
- •Exceptional writing: clear, specific, and authoritative at the sentence level — your work doesn't require heavy editing and your point of view is evident from the first paragraph
- •Experience leading original research end-to-end — designing studies, fielding surveys, analyzing data, and translating findings into editorial content with real reach, with a track record of turning a single research asset into a multi-channel content program
- •The instinct to identify which ideas are genuinely worth owning and which are noise — and the discipline to build a content program around the former
- •Comfort working directly with executives — sharpening their viewpoints, developing their presentations, and serving as a trusted editorial advisor
- •Fluency with AI as a daily production and research tool — you use it to move faster, not to replace thinking
- •A portfolio that demonstrates the range: research reports, long-form editorial, executive content, and customer stories
What You'll Do
- •Own Cloudbeds' thought leadership strategy and editorial calendar, defining the ideas, narratives, and industry positions Cloudbeds takes publicly
- •Lead original research programs end-to-end — designing studies, running surveys, analyzing platform data, and turning findings into content that earns coverage and builds authority
- •Work directly with Cloudbeds' proprietary platform data to surface insights only we can produce, packaging them into reports, benchmarks, and editorial content competitors can't replicate
- •Develop the executive viewpoints and presentations that drive Cloudbeds' industry narrative, partnering with the CEO, CGO, and COO to sharpen their public positions across keynotes, media, and LinkedIn
- •Own customer story production — commissioning, interviewing, and writing stories that read like journalism and demonstrate real business impact
- •Partner closely with the Director of Content Marketing to hand off narratives, findings, and angles across blog, video, social, and the broader content program, building derivative content ecosystems from every major research asset
- •Stay genuinely current on hospitality economics, technology shifts, and operator challenges, translating that intelligence into editorial opportunities, and use AI tools fluently across the research and writing workflow
Nice to Have
- •Comfortable presenting research publicly — this role will have opportunities to represent Cloudbeds at industry events and conferences as a subject matter expert, and candidates who can own a stage as well as a page will have more ways to amplify their impact
Benefits
- •Remote First, Remote Always
- •PTO in accordance with local labor requirements
- •Monthly Wellness Fridays - enjoy an extra-long weekend every month
- •Fully Paid Parental Leave
- •Home office stipend based on country of residency
- •Professional development courses in Cloudbeds University
- •Access to professional development, including manager training, upskilling and knowledge transfer
About Cloudbeds
Cloudbeds’ hospitality management platform enables hotels to grow revenue, streamline operations, and deliver memorable guest experiences.
San Diego, CA, US
500 - 1000
Hospitality