Denver, Colorado•Dallas, Texas•Austin, Texas•Salt Lake City, Utah•Seattle, Washington•Los Angeles, California•San Francisco, California•San Diego, California
Remote
Mid Level
Full Time
15 days ago
💰$70,000 - $80,000
UX DesignProfessional ServicesConsultantFigmaCustomer-facingSaaSHybridRemote
Requirements
- •Experience in a customer-facing UX, experience design, or UX consulting role (SaaS or professional services preferred)
- •Strong foundation in UX principles, usability, and web best practices
- •Proven ability to translate insights into clear UX recommendations and design deliverables
- •Excellent communication and presentation skills
- •Ability to manage projects independently and deliver high-quality work in a fast-paced environment
- •Proficiency in Figma and high-fidelity prototyping
- •Experience creating wireframes, mockups, and annotated design artifacts
- •Comfort collaborating with analytics and technical teams
What You'll Do
- •Take full ownership of UX-focused professional services engagements from scoping through delivery
- •Build trusted relationships with customers by understanding their business goals, KPIs, and experience challenges
- •Serve as the primary consultant on engagements, ensuring clarity, momentum, and high-quality delivery
- •Confidently present UX findings, recommendations, and design concepts to stakeholders at various levels
- •Translate behavioral insights and UX best practices into actionable, prioritized recommendations
- •Guide customers through experience improvements that support adoption, engagement, and conversion goals
- •Influence customer teams to embrace data-informed UX decisions and modern design practices
- •Deliver UX recommendations grounded in data, usability principles, and industry best practices
- •Create wireframes, high-fidelity mockups, and prototypes (primarily in Figma) to support redesign efforts
- •Develop A/B test concepts and experience hypotheses with clear rationales and success metrics
- •Conduct experience analyses including journey mapping, heuristic evaluations, and usability reviews
- •Curate benchmarks, competitive examples, and best practices to inspire client teams
- •Partner closely with Data Analytics and Strategic Consultants to deliver cohesive, multi-disciplinary engagements
- •Contribute to shared UX frameworks, templates, and delivery methodologies
- •Share design insights and solutions internally to elevate design quality across the team
- •Advocate for customer needs internally to help shape product and service evolution
Nice to Have
- •Knowledge of accessibility standards (WCAG) and design systems
Benefits
- •Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- •Work flexibility: hybrid and remote work policies
- •Generous paid time-off policy (every location is different)
- •Lifestyle allowance
- •A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- •Every full-time employee receives stock options, allowing them to share in the company’s success
- •Multiple Employee Resource Groups offering a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and advocate for issues close to their hearts
- •Benefits tailored to each country
About ContentSquare
Contentsquare is an AI platform that provides product analytics, customer feedback, digital experience analytics, and monitoring services.
Paris, France
1000 - 5000
Product Analytics