Canada (Remote); Toronto, Canada (Hybrid)•Canada - ON (Remote)
Remote
Mid Level
Full Time
1 day ago
💰CAD 130,000 - CAD 175,000
remote-friendlyhybridHRPeople OperationsHRIShigh-growth
Requirements
- •5+ years of experience in People Operations, HRIS, or People Systems roles
- •Experience operating in high-growth environments
- •Hands-on expertise in HRIS platforms (HiBob, Workday, or similar) including configuration and integrations
- •Strong understanding of workflow automation, system architecture, and data governance
- •Experience leading or owning technology implementations end-to-end
- •Strong analytical capability; comfortable building dashboards and translating data into insight
- •Knowledge of Canadian employment standards; exposure to US and/or EMEA compliance is highly desirable
- •Highly organized with strong documentation discipline
- •Thrives in ambiguity, moves with urgency, and takes ownership without waiting for direction
What You'll Do
- •Own and evolve People & Recruiting systems ecosystem to ensure scalability, compliance, and operational excellence
- •Execute employee life cycle events including onboarding, offboarding, job changes, documentation, and data changes across HR systems
- •Refine and document standard operating procedures and service level agreements
- •Serve as subject matter expert for HRIS architecture, integrations, workflows, and automation
- •Own system enhancements, configuration changes, testing, and release management
- •Drive implementation of new People technology including requirements gathering, vendor partnership, UAT, rollout, and adoption measurement
- •Design and optimize workflow management tools to improve service delivery speed, transparency, and employee self-service
- •Build dashboards and reporting frameworks for data-driven talent decisions
- •Ensure data integrity, governance, and audit readiness across all People systems
- •Work closely with Payroll team to provide timely payroll inputs for US & International locations
- •Partner cross-functionally with Payroll, Finance, IT, Legal, and Talent Acquisition on integrations and shared systems initiatives
- •Identify manual or fragmented processes and design automated, scalable solutions
- •Document governance models, system architecture decisions, and operating procedures
- •Support global compliance and data privacy standards across Canada, US, Europe, and other regions
- •Work with Global Mobility process owners to support mobility requests across multiple geographies
- •Administer employee documents and operations on connected HR systems
Nice to Have
- •Experience with company growth from 500 to 1,500+ employees and understanding operational challenges at scale
- •Experience re-architecting or significantly upgrading HR systems
- •Experience operating across multiple geographies (North America, Europe, Asia) with global compliance and data privacy complexities
- •Experience building frameworks that reduce manual work and improve system reliability
- •Experience supporting global expansions and major workforce transformations
- •Long-term thinking in designing systems balancing employee experience, compliance, and operational efficiency
Benefits
- •Medical, dental, and vision plans
- •Paid parental leave
- •Monthly Health & Wellness allowance
- •Work from home office stipend
- •Lunch reimbursement for in-office employees
- •3 weeks PTO in Canada
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning