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    Workplace Experience Manager

    Cresta
    San Francisco, United, States (Hybrid)San Francisco, CA (Hybrid)
    Hybrid
    Senior
    Full Time
    1 day ago
    💰$140,000 - $160,000
    hybridoffice managementemployee experiencereal estate strategyproject management

    Requirements

    • 7+ years leading global workplace experience, facilities, office operations, or related functions preferably in high-growth tech environment
    • Strong in-office presence in Bay Area with onsite work three days per week
    • Working knowledge of workplace safety requirements, accommodations, accessibility, and employee support needs
    • Experience supporting multiple offices, regions, or distributed teams balancing global consistency and local needs
    • Ability to navigate sensitive workplace situations with professionalism, discretion, empathy, and sound judgment
    • Strong communication and stakeholder management skills to partner with executives, managers, employees, and vendors
    • Proven negotiation skills with commercial real estate contracts and managing multi-million dollar budgets
    • Exceptional project management skills leading complex cross-functional initiatives

    What You'll Do

    • Lead the strategy, operations, and evolution of global workplace facilities footprint
    • Develop and execute comprehensive workplace experience vision
    • Oversee operations of all global offices ensuring consistent workplace experience
    • Lead lease renewals, expansions, and new site acquisitions
    • Develop and execute workplace strategy aligning physical spaces and employee experience programs
    • Build partnerships with property managers, landlords, and service providers
    • Own global workplace safety strategy including emergency preparedness and compliance
    • Oversee catering, food and beverage programs, badge access systems, physical security, and vendor relationships
    • Support operational needs of headquarters
    • Own and evolve workplace and employee experience programs
    • Partner to execute employee events, company celebrations, leadership and customer visits
    • Maintain and improve workplace communications, documentation, and internal resources
    • Manage workplace and employee experience vendors, platforms, and systems

    Benefits

    • Comprehensive medical, dental, and vision coverage
    • Flexible PTO
    • Paid parental leave
    • Retirement savings plan
    • Remote work setup budget
    • Monthly wellness and communication stipend
    • In-office meal program
    • Commuter benefits

    About Cresta

    Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.

    Palo Alto, CA, US
    250 - 500
    AI & Machine Learning