United States (Remote)•US (Remote)
Remote
Senior
Full Time
💰$160,000 - $205,000
AI Agentpre-salessolutions engineerremote
Requirements
- •5+ years in a customer-facing technical role
- •1–3 years in pre-sales selling to large enterprises
- •Hands-on experience designing, building, or selling AI Agents or agentic AI systems
- •Familiarity with agent frameworks, orchestration patterns, and LLM-based architectures
- •Practical understanding of APIs, integration patterns, and enterprise system connections to AI Agent workflows
- •Experience with Conversational AI, contact center platforms, or voice/chat automation technologies
- •Ability to translate complex AI concepts into clear business value for technical and non-technical stakeholders
- •Natural workshop facilitator and collaborator
- •Highly organized and meticulous in preparation
- •Resourceful problem-solver who can navigate ambiguity and drive complex technical conversations
What You'll Do
- •Serve as the AI Agent expert and go-to internal and external expert on Cresta's AI Agent capabilities
- •Partner closely with Core SEs as the AI Agent specialist, owning the AI Agent technical narrative
- •Design and facilitate technical discovery workshops with prospective customers to explore AI Agent use cases and define implementation scope
- •Lead deep-dive technical discovery sessions to surface, propose, and refine AI Agent use cases and evaluate integration requirements and API feasibility
- •Support high-stakes AI Agent demos in partnership with the Core SE team
- •Engage early in opportunities as a specialist resource to qualify and shape AI Agent deals
- •Partner with Sales Directors and Core SEs to translate AI Agent solutions into financial ROI models
- •Collaborate closely with Forward Deployed PMs and Engineers to ensure smooth handoff from pre-sale to deployment and feedback loop
- •Synthesize patterns from AI Agent opportunities and provide structured feedback to Product and Engineering
- •Share expertise across the broader SE organization through enablement, playbooks, and informal coaching
Nice to Have
- •Ability to write Python for prototyping, scripting, or demo customization
- •Familiarity with Salesforce.com and enterprise contact center technologies
Benefits
- •Comprehensive medical, dental, and vision coverage
- •Flexible PTO
- •Paid parental leave
- •Retirement savings plan
- •Remote work setup budget
- •Monthly wellness and communication stipend
- •In-office meal program and commuter benefits for onsite employees
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning