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    Senior Communications Manager

    Cresta
    San Francisco, United, States (Hybrid)London (Hybrid)New York, NY (Hybrid)San Francisco, CA (Hybrid)
    Hybrid
    Senior
    Full Time
    16 days ago
    💰$150,000 - $190,000
    communicationspublic relationsmedia relationsAItechnologyB2Bcustomer experience

    Requirements

    • 6+ years of progressive communications experience, with significant time in corporate communications roles at high-growth B2B AI/technology companies
    • Exceptional written and verbal communications skills
    • Sharp instincts for messaging and narrative
    • Established relationships with journalists, editors, and podcasters covering enterprise tech and AI
    • Outstanding media skills
    • Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality
    • Track record of partnering effectively with leaders across departments on high-priority initiatives
    • Comfort executing on a high volume of projects without a large supporting team

    What You'll Do

    • Build and deepen relationships with top-tier business and tech journalists, editors, and podcasters
    • Drive earned media strategy for major announcements, including corporate news, partnerships, product milestones, and industry leadership moments
    • Prepare executives and subject matter experts for media and speaking engagements
    • Partner cross-functionally with Marketing, Legal, HR, Product, and more to align communications with business objectives
    • Drive thought leadership that elevates Cresta
    • Spot emerging narratives in AI/CX/enterprise tech early and identify thought leadership and commentary opportunities
    • Draft communications materials, including press releases, presentations, blog posts, and social copy
    • Identify and secure meaningful industry awards and speaking opportunities

    Nice to Have

    • Experience building narratives for a company transitioning from challenger to category leader
    • Experience in customer experience technology or CX AI

    Benefits

    • Medical, dental, and vision plans
    • Flexible vacation time
    • Paid parental leave
    • Monthly gym & phone allowance
    • Work from home office stipend
    • Lunches and dinners included for in-office employees via DoorDash

    About Cresta

    Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.

    Palo Alto, CA, US
    250 - 500
    AI & Machine Learning