United States (Remote)•US (Remote)
Remote
Senior
Full Time
about 1 month ago
💰$205,000 - $270,000
machine learningASRspeech recognitionNLPsenior
Requirements
- •Master’s or Ph.D. in Computer Science, Machine Learning, AI, or a related field
- •5+ years of hands-on experience building, evaluating, and deploying ML models in production
- •Strong background in speech recognition (ASR), speech processing, or closely related domains
- •Deep experience with model evaluation, benchmarking, and error analysis for ML systems
- •Proficiency with ML frameworks and libraries (e.g., PyTorch, TensorFlow, Hugging Face)
- •Solid understanding of modern ML techniques, including transformer-based models and large-scale training
- •Experience building data pipelines and tooling for large-scale experimentation and quality analysis
- •Strong passion for improving real-world AI system quality, with a track record of delivering measurable, production-grade improvements
What You'll Do
- •Design, implement, and maintain evaluation frameworks to measure model accuracy, robustness, latency, and real-world performance across ASR and NLP systems
- •Lead ASR quality improvement efforts including error analysis, dataset curation, metric definition, and model iteration
- •Analyze large-scale speech and text data to identify failure modes and drive targeted model and data improvements
- •Develop, train, and deploy machine learning models for speech recognition and downstream tasks such as classification, entity recognition, information extraction, and structured insight generation
- •Partner with applied research to translate experimental improvements into production-ready systems
- •Collaborate with product managers, platform engineers, and UX teams to align model quality metrics with customer and business goals
- •Optimize ML pipelines and evaluation workflows to operate efficiently and reliably at scale
- •Establish best practices for model validation, offline/online evaluation, and continuous quality monitoring in production
Benefits
- •Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- •Flexible PTO to take the time you need, when you need it
- •Paid parental leave for all new parents welcoming a new child
- •Retirement savings plan to help you plan for the future
- •Remote work setup budget to help you create a productive home office
- •Monthly wellness and communication stipend to keep you connected and balanced
- •In-office meal program and commuter benefits provided for onsite employees
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning