Cresta logo
    C

    Deal Strategy & Operations Manager, East Coast

    Cresta
    United States (Remote)US (Remote)
    Remote
    Senior
    Full Time
    1 day ago
    💰$140,000 - $175,000
    remotedeal strategyoperationsenterprise salesSaaSCPQSalesforce

    Requirements

    • 5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations
    • Proven ownership of complex enterprise SaaS deals from quote to cash
    • Hands-on experience administering or optimizing CPQ tools (Subskribe preferred)
    • Strong Salesforce fluency across quoting, approvals, and deal reporting
    • Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW)
    • Exceptional communication skills with high emotional intelligence; able to influence without authority
    • Comfortable navigating ambiguity and making judgment calls in fast-paced environments

    What You'll Do

    • Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions
    • Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience
    • Own approval workflows and act as escalation owner from first quote through final signature
    • Translate deal data, discount trends, and outcomes into actionable insights
    • Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy
    • Ensure deal structures align with revenue recognition principles and company financial goals
    • Drive end-to-end improvements across the quote-to-cash lifecycle
    • Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements
    • Lead UAT and rollout of new deal processes and tooling
    • Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives
    • Standardize and document workflows to enable speed and scale
    • Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy
    • Contribute to and maintain a self-service Deal Strategy Playbook

    Nice to Have

    • Salesforce Admin experience or certification
    • Legal, contract management, or pricing strategy background
    • Prior sales or customer-facing experience

    Benefits

    • Medical, dental, and vision plans
    • Paid parental leave
    • Monthly Health & Wellness allowance
    • Work from home office stipend
    • Lunch reimbursement for in-office employees
    • Flexible PTO

    About Cresta

    Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.

    Palo Alto, CA, US
    250 - 500
    AI & Machine Learning