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    Engagement Manager (Professional Services Sales)

    Cresta
    United States (Remote)•US (Remote)
    Remote
    Mid Level
    Full Time
    remoteprofessional services salesAIconversational AIenterprise sales

    Requirements

    • •4–10 yrs in professional services, with 2+ yrs scoping and selling services engagements (PS Sales / Engagement Manager / Services Sales)
    • •Track record of driving services attach and bookings — not just processing paperwork
    • •Technical fluency to scope complex deployments; conversational AI / contact-center AI experience strongly preferred
    • •Comfortable pricing and defending services value directly with enterprise customers

    What You'll Do

    • •Own the SOW process end-to-end: scope engagements, draft SOWs, price services, and sell them to enterprise customers
    • •Scope AI Agent deployments (conversational design, integration, outcome configuration) as well as core-platform services
    • •Drive services attach and bookings on new and expansion deals
    • •Partner with Sales, Deal Desk, and Product to move deals fast without sacrificing delivery margin
    • •Build the repeatable process, templates, and pricing logic that let this function scale

    Nice to Have

    • •Deal desk or commercial-contracting exposure

    Benefits

    • •Comprehensive medical, dental, and vision coverage with plans to fit you and your family
    • •Paid parental leave for all new parents welcoming a new child
    • •Remote work setup budget to help you create a productive home office
    • •Monthly wellness and communication stipend to keep you connected and balanced
    • •20 days of vacation time to promote a healthy work-life blend

    About Cresta

    Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.

    Palo Alto, CA, US
    250 - 500
    AI & Machine Learning