India (Remote)•US (Remote)
Remote
Mid Level
Full Time
remotedeal strategyoperationssales operationscommercial strategy
Requirements
- •5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations
- •Proven ownership of complex enterprise SaaS deals from quote to cash
- •Hands-on experience administering or optimizing CPQ tools
- •Strong Salesforce fluency across quoting, approvals, and deal reporting
- •Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW)
- •Exceptional communication skills with high emotional intelligence; able to influence without authority
- •Comfortable navigating ambiguity and making judgment calls in fast-paced environments
- •Based in India, working standard IST business hours (8:30 AM to 6:30 PM) with availability for one late-day team call per week
What You'll Do
- •Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions
- •Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience
- •Own approval workflows and act as escalation owner from first quote through final signature
- •Translate deal data, discount trends, and outcomes into actionable insights
- •Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy
- •Ensure deal structures align with revenue recognition principles and company financial goals
- •Drive end-to-end improvements across the quote-to-cash lifecycle
- •Define business requirements and partner with systems teams on CPQ, CLM, and Salesforce enhancements
- •Lead UAT and rollout of new deal processes and tooling
- •Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives
- •Standardize and document workflows to enable speed and scale
- •Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy
- •Contribute to and maintain a self-service Deal Strategy Playbook
Nice to Have
- •Salesforce Admin experience or certification
- •Legal, contract management, or pricing strategy background
- •Prior sales or customer-facing experience
Benefits
- •Competitive compensation
- •Equity
- •Comprehensive benefits package for you and your family
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning