United States (Remote)•US (Remote)
Remote
Senior
Full Time
💰$140,000 - $175,000
remoteenterpriseSaaSdeal strategycommercial operations
Requirements
- •5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations
- •Proven ownership of complex enterprise SaaS deals from quote to cash
- •Hands-on experience administering or optimizing CPQ tools (Subskribe preferred)
- •Strong Salesforce fluency across quoting, approvals, and deal reporting
- •Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW)
- •Exceptional communication skills with high emotional intelligence; able to influence without authority
- •Comfortable navigating ambiguity and making judgment calls in fast-paced environments
What You'll Do
- •Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions
- •Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience
- •Own approval workflows and act as escalation owner from first quote through final signature
- •Translate deal data, discount trends, and outcomes into actionable insights
- •Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy
- •Ensure deal structures align with revenue recognition principles and company financial goals
- •Drive end-to-end improvements across the quote-to-cash lifecycle
- •Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements
- •Lead UAT and rollout of new deal processes and tooling
- •Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives
- •Standardize and document workflows to enable speed and scale
- •Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy
- •Contribute to and maintain a self-service Deal Strategy Playbook
Nice to Have
- •Salesforce Admin experience or certification
- •Legal, contract management, or pricing strategy background
- •Prior sales or customer-facing experience
Benefits
- •Medical, dental, and vision plans
- •Paid parental leave
- •Monthly Health & Wellness allowance
- •Work from home office stipend
- •Lunch reimbursement for in-office employees
- •Flexible PTO
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning