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    Account Executive, Retention & Digital Products

    Darkroom
    New York
    Hybrid
    Senior
    Full Time
    24 days ago
    Account ExecutiveRetention MarketingDigital ProductsSalesNew Business DevelopmentUpsell and Cross-sellQuota CarryingCommissionRemote-FirstHybrid Work

    Requirements

    • 5+ years in a full-cycle Account Executive or equivalent sales role with documented closing track record
    • Agency, MarTech, or SaaS experience strongly preferred
    • Closer DNA with quota carrying and closing new-business and expansion deals
    • Fluency in retention/lifecycle marketing, SEO, AI-search, GEO, CRO, and web builds
    • Ability to build durable partner and conference networks
    • Commercial instinct to scope deals proactively
    • Highly organized, proactive, and self-directed
    • Proficient with HubSpot or equivalent CRM, Notion, Google Workspace, Slack
    • Fluent English with strong video presence and presentation skills

    What You'll Do

    • Own a quarterly new-business number for retention and digital products
    • Build and work a partner ecosystem as a durable referral engine
    • Represent Darkroom at industry events and conferences in your vertical
    • Develop and pursue a named target list of brands
    • Field and close inbound that arrives in your vertical
    • Lead the full commercial process: scoping, pricing, proposal, and close
    • Work with marketing team to understand inbound strategy
    • Run weekly expansion meetings for upsell and cross-sell opportunities
    • Own the commercial motion and close upsell and cross-sell deals
    • Proactively identify expansion opportunities through client conversations and data
    • Maintain deep command of retention and digital service catalog and platforms
    • Be present on onboarding calls for new clients in your vertical
    • Maintain clean pipeline documentation in HubSpot and Notion

    Benefits

    • Unlimited PTO plus US holidays
    • Remote-first culture with hybrid work expected near New York or Lisbon HQs
    • Company-sponsored medical, dental, and vision coverage
    • Robust 401(k) program with company match and profit-sharing
    • Flexible parental leave
    • Opportunities for interdisciplinary growth and skill expansion
    • Compensation includes base salary plus uncapped commission with accelerators

    About Darkroom

    Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands.

    Los Angeles, CA, US
    10 - 50
    Advertising & Marketing