New York
Remote
Mid Level
Full Time
2 months ago
💰$105,000 - $132,000
TikTok ShopSocial CommerceAccount ManagementPerformance MarketingClient Management
Requirements
- •2–4 years in account management, influencer/social commerce, or performance marketing roles
- •Hands-on TikTok Shop experience (minimum 6–12 months) managing or supporting product, affiliate, or creator workflows
- •Ability to thrive in fast-moving, execution-heavy environments with a bias toward precision and ownership
- •Skill in managing multiple workstreams, synthesizing data, and guiding clients with clarity
- •Proactive, curious, analytically sharp, and energized by platform-native commerce
- •High personal standards and desire to grow into a senior client leader within a high-performance environment
What You'll Do
- •Own day-to-day client management as the primary point of contact for TikTok Shop clients
- •Drive performance execution by partnering with Strategy and Creator teams to manage product seeding, affiliate activation, campaign rollout, and in-platform optimizations
- •Monitor and translate performance by tracking GMV, campaign KPIs, and affiliate outputs and distilling insights into clear next steps
- •Ensure operational command by shipping all deliverables such as creator briefs, product lists, content approvals, and reporting with accuracy and speed
- •Leverage creator and platform fluency to support smarter execution and client education on TikTok Shop mechanics and algorithmic behavior
- •Coordinate cross-functionally with Creative, Creator, Paid Media, and Strategy teams to ensure cohesive execution and strong client outcomes
- •Support account expansion by identifying trends, gaps, and opportunities to help leadership create upsell pathways and strengthen account value
- •Maintain quality control by upholding Darkroom’s performance and communication standards across client interactions and internal workflows
Benefits
- •Unlimited Vacation & 10 Paid Holidays
- •Remote-First Culture with hubs in NY, SF, Lisbon, São Paulo, Barcelona & more
- •Comprehensive Medical, Dental & Vision Benefits
- •401(k) with Company Match, Equity, and Profit Sharing
- •Parental Leave & Wellness Stipends
- •Cross-functional learning opportunities across the entire Darkroom ecosystem
About Darkroom
Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands.
Los Angeles, CA, US
10 - 50
Advertising & Marketing