LATAM•Panama•Argentina•Bolivia•Colombia•Costa Rica•North America
Remote
Senior
Full Time
about 22 hours ago
SaaSremotecustomer successsenior rolefast-growth startup
Requirements
- •Minimum of 6+ years of relevant work experience including client-facing experience
- •Experience in fast-growth startup, top-tier management consulting, investment banking, or private equity
- •Strong relationship building skills and ability to remain calm under pressure
- •Quantitatively inclined and data savvy with ability to draw insights from complex data
- •Reliable, motivated self-starter with a growth mentality
- •Proven track record of achievement in top-tier companies or competitive environments
- •Strong analytical foundation with ability to manipulate and synthesize data
- •Curious by nature and interested in making an impact
What You'll Do
- •Develop and execute comprehensive account strategies for high-value strategic accounts
- •Proactively identify risks and manage internal stakeholders to address customer issues
- •Build relationships with senior stakeholders and develop success plans
- •Host regular business reviews to review the partnership
- •Collect product and operational feedback and prioritize requirements
- •Provide a high-quality experience to customers daily
- •Coordinate with internal stakeholders to ensure timely response and completion of customer requests
- •Drive adoption of platform features to improve customer experience and retention
Benefits
- •Stock grant opportunities dependent on role, employment status and location
- •Additional perks and benefits based on employment status and country
- •Flexibility of remote work including optional WeWork access
About Deel
Deel is a payroll and compliance platform that provides employees and contractors with hiring, HR, and payroll services.
San Francisco, CA
1000 - 5000
HR & Recruiting