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    Software Engineer, Voice Agents / AI - Deepgram for Restaurants

    Deepgram
    San Francisco, CA
    Remote
    Mid Level
    Full Time
    15 days ago
    💰$ 160,000 - $ 250,000
    AIVoice AIBackendCloudAWSMachine LearningStartupSoftware Engineer

    Requirements

    • Bachelor's or Master's degree in Computer Science, Engineering, or related field
    • 4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments
    • Proven track record of building and deploying scalable, high-performance backend systems
    • Experience with cloud-based infrastructure and deployment technologies such as AWS and API design
    • Excellent problem-solving skills and ability to adapt to rapidly evolving startup environment
    • Strong communication skills and ability to work collaboratively with a team
    • Willingness to problem solve across entire product
    • Ability to proactively recognize problems and identify solutions
    • Results oriented and care about impact of work

    What You'll Do

    • Design, develop, and maintain scalable, high-performance backend systems for automated order-taking platform
    • Collaborate closely with team to ensure seamless integration of backend with ML models and client devices
    • Monitor and optimize performance of backend systems in production environments
    • Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
    • Implement best practices in system design, code quality, and testing to ensure reliable, secure, and maintainable system
    • Optimize AI pipeline to improve performance in challenging audio environments, handle ambiguous customer requests, and scale to new menus
    • Push boundaries of LLMs and voice AI technology to solve challenging problems
    • Run experiments to validate product impact of new functionality

    Nice to Have

    • Experience working with audio
    • Experience taking a backend system from zero to one
    • Experience building and maintaining a system that integrates with many 3rd party APIs, particularly Point of Sale systems
    • Experience with Python, Kotlin, or Java
    • Experience with containerization tools such as Docker and Kubernetes
    • Experience working in or alongside AI / ML

    Benefits

    • Medical, dental, vision benefits
    • Annual wellness stipend
    • Mental health support
    • Life, STD, LTD Income Insurance Plans
    • Unlimited PTO
    • Generous paid parental leave
    • Flexible schedule
    • 12 Paid US company holidays
    • Quarterly personal productivity stipend
    • One-time stipend for home office upgrades
    • 401(k) plan with company match
    • Tax Savings Programs
    • Learning / Education stipend
    • Participation in talks and conferences
    • Employee Resource Groups
    • AI enablement workshops / sessions

    About Deepgram

    Deepgram specializes in providing AI-powered speech-to-text technology that offers audio intelligence, text-to-speech, and voice agent API.

    San Francisco, CA
    100 - 250
    AI & Machine Learning