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    Senior Program Manager, Data Operations

    Deepgram
    USA | Remote
    Remote
    Senior
    Full Time
    16 days ago
    AI-first mindsetvoice AIdata operationsprogram managementspeech AIremote

    Requirements

    • Experience owning data, ML, or operations programs end-to-end in program/project or product management
    • Fluency working directly with technical teams; ability to discuss data quality, evaluation, and model impact
    • Systems thinking and ability to design scalable solutions
    • Track record of prioritization under constraint
    • Strong operating instincts to scope, sequence, assign, and ship tasks
    • Demonstrated ability to design and build scalable processes

    What You'll Do

    • Design, launch, and own end-to-end data workflows from raw audio ingestion to production-ready datasets
    • Build and evolve labeling specs, style guides, and instructional documentation for global annotation teams
    • Identify opportunities for better tooling, automation, and workflow optimization, and lead their implementation
    • Translate product goals and model requirements into data creation strategies
    • Own the full lifecycle for your domains including customer expectations, data acquisition, preparation, scaling, provenance, and evaluation
    • Prototype and deploy data tools and infrastructure
    • Collaborate with Research and Engineering to align data collection with model training architecture and downstream product impact
    • Track advancements in speech AI research and evolving market use cases to inform labeling approaches and data design priorities
    • Partner with QA and Evaluation leads to deliver high-quality, human-in-the-loop datasets and benchmarks
    • Manage and mentor data vendors, freelancers, and potentially internal ICs
    • Track throughput, data quality, and vendor performance
    • Drive continuous improvement in speed, cost-efficiency, and quality across all data operations
    • Curate and refine datasets to align with specific product goals, linguistic coverage, or research hypotheses

    Nice to Have

    • Direct exposure to speech/audio, ASR, or TTS data and nuances of multilingual, code-switched, low-resource, or domain-specific data
    • Experience with active-learning or data-selection approaches
    • Startup or high-ambiguity experience

    About Deepgram

    Deepgram specializes in providing AI-powered speech-to-text technology that offers audio intelligence, text-to-speech, and voice agent API.

    San Francisco, CA
    100 - 250
    AI & Machine Learning