Seattle, WA
Remote
Senior
Full Time
💰$170,350 - $275,550
remote-firstAWSTerraformKubernetesCI/CDobservabilitySREbillingsenior
Requirements
- •8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
- •Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management
- •Expert-level Terraform; designed reusable module patterns and set standards
- •Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level
- •Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent
- •Kubernetes at an operational and architectural level
- •Track record of identifying systemic risks and driving improvements across teams or organizations
- •Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
- •Strong written English communication skills
- •Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
What You'll Do
- •Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
- •Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
- •Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
- •Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
- •Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
- •Identify systemic risks and drive improvements that span team or organizational boundaries
- •Lead incident response for billing system issues, including participation in on-call rotation
- •Mentor engineers across the team
Nice to Have
- •Experience with billing, payments, or financial systems infrastructure
Benefits
- •Remote-first by design with offices in Seattle and Paris
- •Flexible schedule management
- •Generous PTO, quarterly Whaleness Days, and end-of-year Whaleness break
- •Home office support
- •Technology stipend of US$100 net per month
- •Annual learning and development stipend
- •16 weeks paid parental leave after six months
- •Equity for all full-time employees
- •Comprehensive benefits including medical, retirement, and paid holidays
- •Docker swag
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