Canada•United States
Remote
Senior
Full Time
16 days ago
💰$217,000 - $449,000
remoteseniorsolutions architectdockersales engineering
Requirements
- •Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments
- •Excellent communication, influence, and stakeholder management skills
- •Experience in managing customer relationships at the technical and business level
- •Experience presenting solutions and demonstrations to small and large audiences, virtually and in person
- •Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement
- •Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis
- •Ability to solve technical problems and translate customer experience to actionable feedback for engineering
- •Experience developing collateral to assist customers with best-practice adoption
- •Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures
- •Must be fluent in English
- •Willingness to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners
What You'll Do
- •Work with Docker’s most important customers and cross functional Docker teams to accelerate the customer’s container and AI journeys, focusing on developer workflows
- •Engage with customer teams and cross functional Docker teams to gather customer’s technical/business goals and challenges related to their container and AI journey
- •Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals
- •Oversee “design partner” rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases
- •Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases
- •Deliver high-impact enablement and best practices content to customer audiences from developer to C level
- •Travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners
- •Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content
- •Gather field feedback from customer teams and Docker pre and post sales teams
- •Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams
- •Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact
- •Be customer zero for new functionality produced by Docker product/engineering teams
- •Give input on internal technical enablement and customer enablement needs, and review enablement content
- •Assist the sales enablement team with internal technical enablement for new products and services
Nice to Have
- •Experience with Docker, container ecosystems, or adjacent technologies strongly preferred
- •Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred
Benefits
- •Freedom & flexibility; fit your work around your life
- •Designated quarterly Whaleness Days plus end of year Whaleness break
- •Home office setup; we want you comfortable while you work
- •16 weeks of paid Parental leave (after 6 months of employment)
- •Technology stipend equivalent to $100 USD net/month
- •PTO plan that encourages you to take time to do the things you enjoy
- •Training stipend for conferences, courses and classes
- •Equity; we are a growing start-up and want all employees to have a share in the success of the company
- •Docker Swag
- •Medical benefits, retirement and holidays vary by country
- •Remote-first culture, with offices in Seattle and Paris
