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    Principal Solutions Architect (East Coast or Central)

    Docker
    CanadaUnited States
    Remote
    Senior
    Full Time
    16 days ago
    💰$217,000 - $449,000
    remoteseniorsolutions architectdockersales engineering

    Requirements

    • Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments
    • Excellent communication, influence, and stakeholder management skills
    • Experience in managing customer relationships at the technical and business level
    • Experience presenting solutions and demonstrations to small and large audiences, virtually and in person
    • Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement
    • Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis
    • Ability to solve technical problems and translate customer experience to actionable feedback for engineering
    • Experience developing collateral to assist customers with best-practice adoption
    • Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures
    • Must be fluent in English
    • Willingness to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners

    What You'll Do

    • Work with Docker’s most important customers and cross functional Docker teams to accelerate the customer’s container and AI journeys, focusing on developer workflows
    • Engage with customer teams and cross functional Docker teams to gather customer’s technical/business goals and challenges related to their container and AI journey
    • Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals
    • Oversee “design partner” rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases
    • Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases
    • Deliver high-impact enablement and best practices content to customer audiences from developer to C level
    • Travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners
    • Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content
    • Gather field feedback from customer teams and Docker pre and post sales teams
    • Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams
    • Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact
    • Be customer zero for new functionality produced by Docker product/engineering teams
    • Give input on internal technical enablement and customer enablement needs, and review enablement content
    • Assist the sales enablement team with internal technical enablement for new products and services

    Nice to Have

    • Experience with Docker, container ecosystems, or adjacent technologies strongly preferred
    • Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred

    Benefits

    • Freedom & flexibility; fit your work around your life
    • Designated quarterly Whaleness Days plus end of year Whaleness break
    • Home office setup; we want you comfortable while you work
    • 16 weeks of paid Parental leave (after 6 months of employment)
    • Technology stipend equivalent to $100 USD net/month
    • PTO plan that encourages you to take time to do the things you enjoy
    • Training stipend for conferences, courses and classes
    • Equity; we are a growing start-up and want all employees to have a share in the success of the company
    • Docker Swag
    • Medical benefits, retirement and holidays vary by country
    • Remote-first culture, with offices in Seattle and Paris

    About Docker

    Docker’s platform helps millions of developers efficiently and collaboratively build, share, and run applications.

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