Canada•United States
Remote
Mid Level
Full Time
💰$97,300 - $193,000
remote-firstsales enablementSaaSMindtickleGongsales trainingonboardingreporting
Requirements
- •2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS
- •Hands-on experience administering an LMS or sales enablement platform (Mindtickle strongly preferred)
- •Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation
- •Experience building or interpreting reporting on enablement participation, completion, and program effectiveness
- •Familiarity with conversation intelligence platforms such as Gong or similar and using call data to surface coaching and enablement insights
- •Strong organizational and project management skills
- •Comfortable creating content including documents, guides, and presentations
- •Excellent communication skills and a service-minded approach
- •Ability to work cross-functionally with Marketing, Product, and Sales leadership
What You'll Do
- •Own day-to-day administration of Mindtickle and other enablement systems including content, users, assignments, and reporting
- •Keep enablement systems organized, up to date, and easy for the field to navigate
- •Troubleshoot access and content issues and act as the go-to point of contact for tool support
- •Build and run role-specific onboarding programs for new Sales and GTM hires from curriculum design through live facilitation
- •Meet regularly with new hires throughout ramp to check progress and answer questions
- •Directly train new hires on core systems and processes such as Salesforce, Mindtickle, Gong, and sales workflows
- •Arrange and coordinate subject matter experts from Sales, Product, and other teams to support onboarding training and education needs
- •Maintain onboarding curricula and materials, updating them as products, tools, and processes evolve
- •Track new hire progress and readiness, flagging gaps to managers and enablement leadership
- •Build, monitor, and maintain reporting on enablement program participation, completion, and effectiveness
- •Partner with Sales leadership to translate Gong call analytics and other field data into actionable insights on rep performance, messaging adoption, and skill gaps
- •Use enablement and conversation intelligence data to identify where the GTM team needs more support and recommend enablement programs to close the gaps
- •Present reporting and insights to enablement and Sales leadership to inform program priorities
- •Organize and execute ongoing sales enablement trainings, workshops, and certifications for the field
- •Handle logistics for enablement programs including scheduling, communications, materials, and follow-up
- •Create sales enablement content such as quick-reference guides, updates, and job aids
- •Work cross-functionally with Marketing, Product, and other stakeholders to support enablement needs
- •Support the operational backbone of the Enablement team including calendars, budgets, and program tracking
- •Gather feedback data to help the team continuously improve programs
Nice to Have
- •Direct experience administering Mindtickle and Gong or a similar sales engagement/conversation intelligence platform
- •Experience designing or facilitating live or virtual sales training sessions
- •Familiarity with sales methodologies such as Command of the Message or similar frameworks
- •Comfort working with reporting or BI tools such as Excel, Google Sheets, Tableau, Sigma to build enablement dashboards
- •Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus)
Benefits
- •Remote-first by design with offices in Seattle and Paris
- •Flexible schedule management
- •Generous PTO, quarterly Whaleness Days, and end-of-year Whaleness break
- •Home office support
- •Technology stipend equivalent to US$100 net per month
- •Annual stipend for conferences, courses, certifications, and continued learning
- •16 weeks of paid parental leave after six months of employment
- •Equity for all full-time employees
- •Comprehensive benefits including medical, retirement, and paid holidays varying by country
- •Docker swag
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