Seattle, WA
Remote
Senior
Full Time
6 days ago
remote-firstAWSTerraformKubernetesCI/CDobservabilitybilling infrastructuresenior level
Requirements
- •8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
- •Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management
- •Expert-level Terraform; designed reusable module patterns and set standards others follow
- •Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level
- •Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership
- •Kubernetes at an operational and architectural level
- •Track record of identifying systemic risks and driving improvements that span team or organizational boundaries
- •Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
- •Strong written English communication skills
What You'll Do
- •Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
- •Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
- •Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
- •Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
- •Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
- •Identify systemic risks and drive improvements that span team or organizational boundaries
- •Lead incident response for billing system issues; own the on-call rotation and postmortem process
- •Mentor engineers across the team; your technical judgment should raise the floor for everyone
Nice to Have
- •Experience with billing, payments, or financial systems infrastructure
Benefits
- •Freedom & flexibility; fit your work around your life
- •Designated quarterly Whaleness Days plus end of year Whaleness break
- •Home office setup
- •16 weeks of paid Parental leave
- •Technology stipend equivalent to $100 net/month
- •PTO plan that encourages you to take time to do the things you enjoy
- •Training stipend for conferences, courses and classes
- •Equity in the company
- •Docker Swag
- •Medical benefits, retirement and holidays vary by country
- •Remote-first culture, with offices in Seattle and Paris
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