US - Remote
Remote
Senior
Full Time
about 1 month ago
💰$121,000 - $135,000
remoteflexible hoursno sponsorship
Requirements
- •Bachelor's Degree in Finance, Accounting, Business, Economics, or equivalent experience
- •6–8 years of experience in Sales Operations, Revenue Operations, Commissions Operations, or Finance
- •Demonstrated experience owning commission calculation and payout processes in a high-growth or complex sales environment
- •Familiarity with commission platforms such as Xactly, CaptivateIQ, Spiff, or similar tools
- •Strong financial acumen with experience partnering closely with Finance on accruals and reconciliation
- •Exceptional Excel expertise with advanced modeling capabilities, complex nested formulas, pivot tables, large dataset reconciliation, and audit-ready validation controls
- •Experience managing Incentive Plan Document distribution and acknowledgment workflows through DocuSign or similar agreement management platforms
- •Advanced analytical skills with strong data fluency; experience with SQL or data querying tools preferred
- •Proven ability to interpret and operationalize complex compensation plans with consistency and accuracy
- •Demonstrated proactive time management with the ability to prioritize competing deadlines and manage high-pressure payout cycles
- •Clear, concise, and confident communication skills with the ability to explain complex commission logic to Sales, Finance, and executive stakeholders
- •High degree of ownership, accountability, and operational discipline
- •Ability to manage sensitive conversations and resolve disputes with professionalism and objectivity
- •Executive presence and the ability to build trust and credibility with senior leadership
- •Ability to travel up to <10% as business needs require
- •Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position
What You'll Do
- •Own end-to-end commission calculation, validation, and payout operations across all sales incentive plans
- •Ensure commissions are calculated accurately and delivered on time with zero surprises on payout day
- •Interpret Incentive Plan Documents (IPDs) and translate plan language into clear, defensible system logic
- •Lead annual and new hire IPD development, distribution, onboarding alignment, and version control management
- •Validate deal attribution, crediting, splits, overlays, accelerators, and timing logic
- •Apply commission plans consistently and resolve gray areas with sound judgment and documented precedent
- •Partner with Finance on monthly accruals, forecasting, reconciliation, and payout approvals
- •Deliver clean, reconciled commission files to Payroll and ensure alignment across CRM, ERP, and commission systems
- •Maintain audit-ready documentation of commission rules, exception handling, and calculation methodologies
- •Manage rep inquiries and disputes within defined SLAs, providing fast, consistent, and fact-based responses
- •Own exception review process and ensure all adjustments are documented, approved, and traceable
- •Identify recurring issues, data inconsistencies, or plan weaknesses and recommend structural improvements
- •Build and maintain reporting dashboards to provide leadership visibility into commissions, attainment, and trends
- •Eliminate shadow spreadsheets by strengthening system controls and standardizing processes
- •Establish and enforce internal controls to protect data integrity and ensure governance discipline
- •Demonstrate proactive time management to prioritize competing deadlines, especially during payout cycles
- •Communicate complex commission logic clearly and confidently to Sales, Finance, and Leadership stakeholders
- •Build trusted relationships with Sales, Finance, HR, and Revenue Operations partners
- •Provide leadership with clear, confident insights into commission performance and risk exposure
- •Perform other duties as assigned to support departmental and company objectives
Nice to Have
- •Experience with SQL or data querying tools preferred
- •Familiarity with commission platforms such as Xactly, CaptivateIQ, Spiff, or similar tools
- •Experience managing Incentive Plan Document distribution and acknowledgment workflows through DocuSign or similar agreement management platforms
Benefits
- •Competitive Compensation Package ($121,000 - $135,000 base salary + variable component)
- •Comprehensive Healthcare Coverage (Health, Dental, Vision)
- •Retirement Savings Plan with an Employer Contribution
- •Professional Development Opportunities
- •Time Off
- •Wellness Initiatives
- •Employee Assistance Program
- •Generous Global Parental Leave
- •Calm, free premium subscription
- •Employee Discount Program