United States
Remote
Senior
Full Time
28 days ago
cybersecuritytrainingcustomer_successseniorremote
Requirements
- •Proven expertise in Cyber Threat Intelligence (CTI) including threat actor tracking, intelligence collection and analysis, and dissemination workflows
- •Significant experience delivering technical training to practitioner-level audiences in cybersecurity, threat intelligence, or adjacent domains
- •Strong instructional design skills to independently create learner-ready content from complex platform capabilities
- •Experience building and facilitating lab-based learning environments (CloudShare, AWS, or equivalent)
- •Exceptional communication and executive presence comfortable with audiences from junior analysts to CISOs
- •Autonomous, structured, and collaborative work style
- •Fluent in English
What You'll Do
- •Own and deliver instructor-led training (ILT) sessions onsite and virtually across the full customer base
- •Lead lab-based workshops using CloudShare or equivalent environments
- •Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements
- •Manage delivery logistics including scheduling, preparation, post-session follow-up, and feedback loops
- •Collaborate to shape the training delivery model including cadence, format, packaging, and scalability
- •Build and maintain a library of advanced training content for OpenCTI and OpenAEV
- •Develop learning paths and certification programs tailored to different user profiles, maturity levels, and regional contexts
- •Contribute to and uphold quality standards for training content and delivery
- •Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points
- •Represent the training function in internal planning and cross-functional initiatives
- •Partner with Customer Success leadership to align training programs with customer outcomes and success milestones
- •Bring senior-level perspective to content reviews and peer review materials before publication
- •Support and develop Content Managers and junior consultants on instructional design, delivery technique, and technical depth
- •Document delivery processes, best practices, and tribal knowledge to build a scalable training function
Nice to Have
- •Hands-on experience with OpenCTI and/or OpenAEV or comparable open-source threat intel platforms
- •Background in building training functions or service catalogs in a high-growth SaaS environment
- •Familiarity with LMS platforms and certification program design
- •Additional language skills
Benefits
- •Competitive pay plus equity sharing
- •Remote-first, flexible, and balanced work environment
- •Choice of work setup and gear
- •Twice-a-year regional and global in-person gatherings for culture and collaboration
About Filigran
Filigran is a cybersecurity company that develops an open-source threat intelligence management platform.
Paris, France
100 - 250
Cybersecurity