Remote, US•United States of America
Remote
Senior
Full Time
3 days ago
💰$83,160 - $178,200
remoteprofessional servicesprogram managementagileproject management
Requirements
- •Experience leading complex programs with multiple interdependent projects, stakeholders, and timelines in a professional services or consultancy environment
- •Strong skill in program planning, forecasting, reporting, and communicating delivery metrics
- •Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies
- •Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams
- •Working knowledge of agile and other project management approaches
- •Ability to develop long-term plans that support customer adoption, transformation, and successful delivery outcomes
- •Domain familiarity with data migrations, software implementations, IT application modernization or transformation, or end-user training programs
- •A continuous improvement mindset with a track record of collaborating to identify inefficiencies and propose process improvements
- •Comfort leading program-level meetings and driving progress across multiple workstreams
- •Willingness to complete GitLab Project Management certification within 2 months of starting
What You'll Do
- •Lead delivery of multi-workstream professional services engagements for large and strategic customers
- •Build strong relationships with customer stakeholders including executive leaders, program and project managers, engineering, development, and security teams
- •Develop and apply a delivery methodology using agile and project management best practices
- •Create and communicate program roadmaps, dependencies, milestones, and deliverables
- •Manage stakeholder expectations and secure approval on major milestones, decisions, and delivery plans
- •Define program strategy including business justification, expected benefits, timelines, resources, stakeholders, and success criteria
- •Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths
- •Develop and maintain revenue forecasts for assigned programs
- •Lead change management activities across programs
- •Work closely with Engagement Managers and Delivery Managers to support program scoping and improve project management processes
Nice to Have
- •Top Secret Security Clearance
- •PMI Certification(s) or similar industry certifications
- •Experience with DevOps tooling or platforms
Benefits
- •Benefits to support your health, finances, and well-being
- •Flexible Paid Time Off
- •Team Member Resource Groups
- •Equity Compensation & Employee Stock Purchase Plan
- •Growth and Development Fund
- •Parental leave
- •Home office support
