Remote, Mexico•LATAM
Remote
Mid Level
Full Time
1 day ago
remoteLATAMpre-salessolutions architect
Requirements
- •Ability to communicate clearly with technical and non-technical stakeholders across Latin America
- •Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey
- •Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments
- •Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes
- •Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations
- •Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing
- •Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries
- •Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem
What You'll Do
- •Engage with prospects and customers across LATAM, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process
- •Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption
- •Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops
- •Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes
- •Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations
- •Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing
- •Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners
- •Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies
- •Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage
Benefits
- •Benefits to support your health, finances, and well-being
- •Flexible Paid Time Off
- •Team Member Resource Groups
- •Equity Compensation & Employee Stock Purchase Plan
- •Growth and Development Fund
- •Parental Leave
About GitLab
GitLab is a web-based Git repository manager that offers a variety of features for software development teams.
San Francisco, CA, US
1000 - 5000
Developer Tools