Customer Engineer II, Outcome, Telco, Media, Entertainment, and Gaming, Google Cloud

US•Addison•Atlanta•Austin•Chicago

Hybrid

Mid Level

Full Time

8 days ago

💰$127,000 - $185,000

Google CloudCustomer EngineerOutcomeTelcoMediaEntertainmentGaming

Requirements

•Bachelor's degree or equivalent practical experience.
•6 years of experience with cloud native architecture in a customer-facing or support role.
•Experience in deployment planning, orchestration, or change management.
•Experience in programming languages, debugging, or systems design.
•Experience engaging with or presenting to technical stakeholders or executive leaders.

•Develop and orchestrate a structured deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
•Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
•Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
•Identify expansion opportunities for new workloads within the account during project execution.
•Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

•Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
•Experience with Google Cloud products and differentiation from competition.
•Experience working with product and capacity teams to resolve technical and capacity blockers.
•Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.