United States - Remote•US - Remote
Remote
Mid Level
Full Time
2 months ago
part-timeremotecontractSaaSRevOpsMarketing OpsGrowth OpsHubSpotIntercomAI automation
Requirements
- •3–6 years in RevOps, Marketing Ops, or Growth Ops at a SaaS company
- •Deep, hands-on HubSpot experience at admin level
- •Experience building dashboards and reporting across multiple systems
- •Comfortable working cross-functionally in a remote environment
- •Strong written communication skills
- •High accountability and reliability
What You'll Do
- •Own and optimize HubSpot and go-to-market systems
- •Build workflows and ensure data integrity
- •Improve lifecycle instrumentation
- •Provide leadership with reliable funnel health visibility
- •Manage HubSpot workflows, lifecycle stages, lead scoring, automation, and data hygiene
- •Improve CRM structure and eliminate technical debt
- •Ensure clean contact and company data across marketing and sales
- •Serve as go-to resource for HubSpot best practices
- •Own Intercom configuration including workflows, custom bots, and outbound trial messaging
- •Optimize AI-powered support features in Intercom
- •Ensure data sync and lifecycle consistency between HubSpot and Intercom
- •Improve trial-to-paid engagement flows
- •Build and maintain dashboards trusted by leadership
- •Connect data across HubSpot, Intercom, Google Analytics, and other tools
- •Instrument full funnel tracking from first touch to retention
- •Identify and fix reporting gaps
- •Own end-to-end marketing attribution tracking
- •Ensure web analytics connect properly to CRM and messaging data
- •Improve measurement of acquisition channels and lifecycle conversion points
- •Create visibility into funnel bottlenecks and friction
- •Optimize Intercom AI workflows
- •Implement automation improvements within first 90 days
- •Use AI tools to improve reporting efficiency, lead scoring, and internal workflows
- •Identify opportunities where AI can accelerate go-to-market motion
Nice to Have
- •Product-led growth (PLG) SaaS experience
- •Experience with Intercom workflows and AI-powered features
- •Experience supporting trial-to-paid reporting
- •Familiarity with web analytics tools such as Google Analytics and Fathom
- •Experience using AI tools to improve workflows
Benefits
- •Fully remote work
- •Async-friendly with defined overlap hours during Eastern Time Zone business hours
- •High ownership and autonomy
- •Direct visibility with VP of Growth and leadership team
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