Requirements
- •2+ years of experience in operations, insurance, benefits administration, or customer support
- •Strong attention to detail
- •Clear written communication skills
- •Ability to work independently
- •Comfortable working in fast-paced environments with ambiguity and evolving processes
What You'll Do
- •Handle new business administration including setting up new employer schemes and facilitating application processing
- •Support scheme renewals by working closely with employers, insurance providers, and customer success teams
- •Own policy event administration such as processing policy changes and coordinating across teams and providers
- •Interact with customers as part of support function, acting as first line of investigation for benefit and policy-related queries and liaising with insurers on escalations
About Kota
We make it extraordinarily easy to roll out and manage benefits globally.
Dublin, Ireland
10 - 50
HR & Recruiting