Operational Resiliency Specialist

United States

Remote

Senior

Full Time

7 days ago

💰$ 63,000 - $ 126,000

remotecryptoincident_managementbusiness_continuitydisaster_recovery

Requirements

•5+ years as an incident responder, major incident manager or disaster recovery specialist
•Hands-on experience designing, maintaining, or executing business continuity plans and disaster recovery strategies
•Experience running or supporting disaster recovery tests, simulations, or tabletop exercises
•Understanding of recovery objectives (RTO/RPO) in distributed technology environments
•Exceptionally organized and highly responsive in technical environments demanding continuous availability
•Experienced in leading discussions during high-stakes technical bridge calls with diverse stakeholders
•Keen eye for detail
•Solid understanding of the software development lifecycle including testing and rollback strategies
•Quick learner with aptitude for grasping complex technical solutions and articulating incident impacts
•Prior experience with Atlassian Tools (Confluence/Jira)

•Contribute to maintaining the security and resilience of crypto exchange services
•Participate in on-call duties as an Incident Manager during US business hours
•Take accountability for incident responses, escalations, stakeholder coordination, and maintaining accurate records until resolution
•Work with stakeholders to identify root causes of incidents and assist in postmortem activities
•Help establish and improve Business Continuity and Disaster Recovery capabilities
•Plan, coordinate, and facilitate disaster recovery exercises and tabletop scenarios
•Develop, maintain, and test business continuity plans and disaster recovery documentation
•Partner with engineering and business teams to track remediation actions from incident postmortems and DR exercises
•Inform automation efforts to enhance monitoring and alerting capabilities