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    Sr. VIP Relationship Manager

    Kraken
    United States
    Remote
    Senior
    Full Time
    9 days ago
    💰$ 83,400 - $ 166,800
    remotecryptohigh-net-worth-individualsrelationship-managementvipprivate-client-sales

    Requirements

    • 5+ years of experience in relationship management, account management or private client sales, including at least 2 years in the crypto space, with a track record of working with high-net-worth individuals.
    • Deep understanding of trading product solutions, including spot, margin and futures trading, as well as OTC trading and lending.
    • Ability to be scrappy, bold and unafraid to explore alternative and creative solutions to achieve results.
    • Highly data-driven, with expertise in analysing KPIs such as client portfolio revenue, trading volume and assets on platform.
    • Strong personal network within the crypto industry, particularly across HNWIs.
    • Deep knowledge of cryptocurrency ecosystems, their players, frameworks and market dynamics beyond just blue-chip tokens.
    • Fully aligned with the cypherpunk values outlined in Kraken's Tentaclements.
    • Passionate about the cryptocurrency world, with a proactive attitude toward learning new industry trends.
    • Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds.
    • Ability to travel up to 15% of the time to visit clients and attend events.
    • Fluency in English is required.

    What You'll Do

    • Deliver consistent, high-quality service to HNWI clients worldwide, building and nurturing trusted relationships through exceptional account management.
    • Drive KPIs across revenue, trading volume and assets on platform through rigorous, data-driven analysis and proactive strategy execution.
    • Bring Kraken's private client and VIP offerings to market to ensure benefits remain impactful and competitive.
    • Serve as the trusted point of contact for Kraken's top private clients, building deep relationships and trust.
    • Execute programmes and initiatives that increase client activity, trading and assets on platform.
    • Leverage blockchain analytics, trading data and client insights to inform revenue-generating efforts and strategic decision-making.
    • Partner with product, marketing and client service teams to champion new efforts that drive private client growth and loyalty.

    About Kraken

    Kraken is a cryptocurrency exchange platform that provides parachain auctions, staking, and index services.

    San Francisco, CA
    1000 - 5000
    Finance