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    Platform Product Operations Lead - Payward Services

    Kraken
    United States
    Remote
    Senior
    Full Time
    3 days ago
    💰$ 96,000 - $ 192,000
    B2B2Cfintechcryptoregulated financial servicesoperations leadplatform product operations

    Requirements

    • 8–12 years of experience with roots in strategy consulting and operational execution in-house
    • Experience in scaling fintech, bank, or crypto firm in roles like special projects, chief of staff, operations strategy, business/product operations, or operations lead
    • Experience running or supporting B2B or B2B2C business in tech including platform teams
    • Ability to go deep into product mechanics and work closely with Product and Engineering
    • Working familiarity with US regulated financial landscape and supervision/examination processes
    • Experience setting up or working with compliance programs including KYC/KYB onboarding
    • Track record of running complex cross-functional programs without formal authority
    • Structured and rigorous on governance and controls but avoids bureaucracy
    • Excellent communication skills across regulators, boards, engineers, and commercial partners
    • Comfortable with ambiguity and broad remit with ownership focus

    What You'll Do

    • Own platform product operations and launch readiness for B2B2C products including KYC/KYB, lending, unified APIs
    • Gate go-lives against regulatory and operational requirements and build scalable operations
    • Drive cross-functional execution on roadmap milestones, compliance deliverables, and infrastructure work
    • Run day-to-day operations across US regulated entities including licensing maintenance, operational risk and incident management, audit and examination readiness, and reporting
    • Lead operational work behind US licensing workstreams including state money transmitter and lending licenses
    • Serve as operational counterpart to regulators and examiners alongside Legal and Compliance
    • Represent operational side of US regulated entities in board, regulatory, and executive discussions
    • Define core metrics, improve systems, and elevate regulated B2B product operations

    Nice to Have

    • Hands-on experience supporting or leading a regulatory-change program end to end
    • Crypto or digital-assets experience including regulated product launches and crypto-native operations
    • Former founder, GM, or early operations hire at a fintech or crypto startup

    About Kraken

    Kraken is a cryptocurrency exchange platform that provides parachain auctions, staking, and index services.

    San Francisco, CA
    1000 - 5000
    Finance