Moonpay logo
    M

    Senior Program Manager, Product Operations

    Moonpay
    United States (East Coast Time Zone) - Remote
    Remote
    Senior
    Full Time
    about 1 month ago
    remotecryptofintechproduct operationsprogram managementAI tools

    Requirements

    • 5+ years leading complex cross-functional programs across Product / Engineering and business teams in high-growth crypto, fintech, financial services, or technology environments
    • Exceptional communicator able to explain the why, set the stage, and bring people along including senior stakeholders without direct authority
    • Thrives in ambiguity with strong operational planning, dependency management, risk mitigation, and program governance skills
    • Upstream problem-solver who structures ambiguous, high-impact work from concept through delivery with measurable outcomes
    • Strong analytical instincts using data, business context, and quantitative analysis to drive prioritization and operational decisions
    • Proven at building scalable processes, workflows, governance models, and automation systems that improve execution velocity
    • Fluent in AI tools and automation platforms, actively applying them to improve productivity, reporting, and execution

    What You'll Do

    • Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution
    • Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all MoonPay products, driving increased value for users, customers, and the business
    • Structure complex, ambiguous strategic problems for the leadership team, defining clear hypotheses and building business cases and quantitative models
    • Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity
    • Develop a comprehensive understanding of competitive positioning by using, assessing, and developing insights about peer businesses
    • Deeply understand customers and the broader market landscape to uncover insights
    • Use AI tools and drive automation to create scalable solutions combining broad vision with practical demands

    Benefits

    • Competitive salary package
    • Equity package with employee ownership
    • Pay for performance equity bonus
    • Moonshot award with $250,000 equity grant for exceptional impact
    • Unlimited holidays
    • Hybrid working schedule with remote or nearest Moonbase option
    • Private Healthcare benefits
    • Enhanced parental leave
    • Annual training budget
    • Home office setup allowance
    • Remote working allowance
    • Monthly budget to spend on company products and zero fee crypto transactions
    • Employee referral programme with 10K USDC reward
    • Regular remote company offsites
    • Working in a disruptive and fast-growing company where excellence is rewarded

    About Moonpay

    MoonPay is a fintech company providing payment infrastructure for converting fiat currencies into cryptocurrencies and NFTs.

    Dover, DE, US
    250 - 500
    Finance