San Jose, California, United States•San Jose, United States
Remote
Director
Full Time
8 days ago
💰$313,055 - $450,799
cryptofintechdesign_leadershipfinancial_servicesremote_possible
Requirements
- •12+ years of product design experience, including 5+ years in design leadership with direct team management
- •Proven ability to turn customer insight and design strategy into measurable business outcomes—improved adoption, engagement, conversion, retention, or revenue growth
- •Demonstrated experience influencing roadmap trade-offs, investment decisions, and product performance metrics
- •Track record of delivering against aggressive timelines in regulated financial services environments
- •Bachelor's degree in Design, HCI, or equivalent professional experience
- •Experience in fintech, crypto, or regulated financial services
- •Background working with global teams across multiple time zones
What You'll Do
- •Define and own the design strategy and the user experience vision for onshore trading products, ensuring alignment with business objectives and measurable outcomes
- •Influence inflection points in product strategy, ensuring design reduces risk and accelerates successful outcomes
- •Partner with Product, Engineering, Data Science, Compliance, and regional teams to create evidence-backed recommendations that resonate with executives
- •Communicate design direction through compelling narratives that drive alignment and action at senior levels
- •Establish and maintain exceptional craft standards across the design organization, with systematic approaches to visual design, interaction design, and design systems
- •Lead design thinking methods at the executive level—facilitating workshops, sprints, and strategic framing sessions that translate ambiguous problems into actionable design direction
- •Own end-to-end user journeys (web and mobile) from problem definition through post-launch iteration, with clear accountability for experience quality
- •Simplify complex financial and trading concepts into intuitive experiences that serve users across the expertise spectrum
- •Build, develop, and advance a high-performing design team with strong craft capability, strategic thinking, and operational excellence
- •Establish career paths, design culture, and mentorship structures that attract and retain exceptional talent
- •Elevate design literacy and customer-centric decision-making across product and engineering partners
- •Leverage behavioral data, user research, and market insights to validate design decisions and measure outcomes
- •Translate design work into clear decisions, opportunity sizing, and prioritization that deliver measurable product and business improvement
- •Establish design-driven KPIs and accountability for adoption, engagement, conversion, and retention metrics
Nice to Have
- •Deep experience designing for financial products—trading platforms, investment tools, or fintech applications serving both retail and sophisticated users
- •Demonstrated fluency in investment strategy concepts: portfolio construction, risk management, order types, market dynamics
- •Experience designing for algorithmic, automated, or AI-powered product capabilities
- •Understanding of regulatory constraints and compliance requirements in financial services (US market experience strongly preferred)
- •Exceptional visual and interaction design sensibility with a portfolio demonstrating systematic design decision-making and sophisticated execution
- •Mastery of design thinking facilitation—ability to lead workshops, design sprints, and strategic framing sessions with executive stakeholders
- •Expertise translating complex financial products into intuitive, accessible experiences without sacrificing power-user capability
- •Strong command of design systems thinking and scalable design infrastructure
- •Proven ability to hire, mentor, and retain top design talent while fostering a culture of craft excellence and accountability
- •Exceptional executive communication, strategic framing, and the ability to advocate for design decisions persuasively
- •Success working across global teams, multiple time zones, and culturally diverse audiences
- •Ability to operate in dynamic, fast-moving environments with clarity and composure
Benefits
- •Competitive total compensation package
- •L&D programs and Education subsidy for employees' growth and development
- •Various team building programs and company events
- •Wellness and meal allowances
- •Comprehensive healthcare schemes for employees and dependants
- •More that we love to tell you along the process!
About OKX
OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem.
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