Argentina (Remote); Brazil; El Salvador (Remote); Mexico (Remote); Remote Roles - LATAM•Remote Roles - LATAM
Remote
Senior
Full Time
10 days ago
remoteLATAMcryptoP2Poperationssenior
Requirements
- •5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
- •Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
- •Experience at major exchanges
- •Strong understanding of P2P liquidity dynamics and spread formation
- •Strong understanding of regional payment systems (bank transfers, local e-wallets, alternative rails such as PIX, SPEI, Mercado Pago, and similar LATAM payment methods)
- •Proven ability to adapt operational strategy based on market and competitive changes
- •Strong analytical skills with data-driven decision-making capability
- •Excellent cross-functional collaboration skills
- •Fluent in English + Spanish or Portuguese required (both are a strong plus)
What You'll Do
- •Develop and implement regional P2P expansion strategies across LATAM to ensure sustainable and stable business growth
- •Monitor regional regulatory developments and assess their impact on P2P business models
- •Continuously adjust market strategy based on competitive landscape and market shifts
- •Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
- •Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
- •Improve completion rate, trading efficiency, and dispute resolution performance
- •Develop structured management frameworks for regional merchant operations
- •Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
- •Provide structured feedback on product gaps, user pain points, and regional behavioral differences
- •Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
- •Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
- •Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
- •Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses
Nice to Have
- •Experience managing regional teams, community contributors, or local operators across LATAM markets
- •Strong understanding of overseas P2P fraud patterns and payment risks, particularly in LATAM
- •Ability to independently articulate structural differences between regional P2P markets
- •Familiarity with the regulatory landscape for crypto and digital payments in key LATAM jurisdictions (eg. Brazil, Mexico, Argentina, El Salvador)
Benefits
- •Competitive total compensation package
- •L&D programs and Education subsidy for employees' growth and development
- •Various team building programs and company events
- •More that we love to tell you along the process!
About OKX
OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem.
Victoria, Seychelles
1000 - 5000
Blockchain & Cryptocurrency