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    Forward Deployed Engineer

    PostHog
    Remote
    Remote
    Senior
    Full Time
    about 1 month ago
    remotefull-remoteconsultinganalyticscustomer-facingautomationpythonsql

    Requirements

    • Strong customer focus to ensure long-term success with PostHog
    • Prior experience in a similar consulting role for a product in the analytics space
    • Automation-minded to simplify and scale PostHog adoption
    • Experience with SQL and Python
    • Willingness to travel for onsite work with customers

    What You'll Do

    • Leading short-term projects with customers to ensure proper use of PostHog products
    • Auditing customer PostHog implementations for correctness, data quality, and privacy compliance
    • Leading managed migrations from other solutions to PostHog and building automation tooling
    • Mining support tickets, usage data, and customer conversations to identify at-risk accounts and friction patterns
    • Running technical investigations into customer-specific issues
    • Advising customers on experiment design, retention analysis, and behavioral monitoring strategy
    • Integrating data into and out of PostHog using in-product data pipelines
    • Raising issues or opportunities to the PostHog team
    • Shipping improvements to the PostHog product based on customer feedback
    • Being a trusted technical partner to customers

    Nice to Have

    • Understanding of best practices for user-behavior based products (e.g. AARRR)
    • Experience deploying and using PostHog
    • Experience optimizing SQL queries for performance
    • Ability to structure work, documentation, and tooling for both human and AI consumption

    About PostHog

    PostHog is an open source platform that helps build successful products by providing tools to evaluate feature impact and customer value.

    San Francisco, California, United States
    101-250
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