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    Technical Account Manager

    PostHog
    Remote
    Remote
    Mid Level
    Full Time
    about 1 year ago
    💰$20,000
    remotefull-remotetechnical account managerinbound salescustomer relationship managementproduct adoption

    Requirements

    • Able to go deep on understanding PostHog’s products including technical ones like Feature Flags and Data Warehouse
    • Commercially-minded and excited about growing and retaining revenue
    • Strong customer focus to help users and remove blockers
    • Good at handling relationships strategically to help customers achieve goals and expand usage

    What You'll Do

    • Owning customer feedback and making sure it gets to the wider PostHog team
    • Being hyper responsive and acting as an extension of a customer’s existing team
    • Being an expert on all PostHog products to help customers see the value and adopt them
    • Maintaining long term relationships past the initial sale
    • Driving multi-product adoption without forcing unnecessary tools
    • Focusing on customers who match the ideal customer profile (ICP)
    • Selling new products as they are built

    Nice to Have

    • Experience working with developer tools, product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines
    • Previous ownership of several customers in the $20k-100k+ ARR range

    Benefits

    • Full remote work within GMT to GMT+2 timezones
    • Base salary plus commission for hitting/exceeding sales targets
    • Work in a product-led, well-funded, and transparent company culture
    • Meeting-free days twice a week to prioritize heads down building time

    About PostHog

    PostHog is an open source platform that helps build successful products by providing tools to evaluate feature impact and customer value.

    San Francisco, California, United States
    101-250
    Developer Tools