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    Revenue Operations Analyst / Salesforce Administrator

    Redox
    Remote
    Remote
    Mid Level
    Full Time
    12 days ago
    💰$75,000 - $95,000
    remotesalesforcerevenue operationssales operationsB2B SaaShealthcare technology

    Requirements

    • 3+ years of experience in Revenue Operations, Sales Operations, or Salesforce Administration in a B2B SaaS environment
    • Salesforce Administrator certification or equivalent hands-on experience
    • Strong Salesforce reporting skills
    • Working knowledge of Salesforce CPQ
    • Experience supporting a sales team's operating rhythm
    • Solid analytical skills
    • Detail-oriented with a bias toward accuracy and follow-through
    • Comfortable managing competing requests and prioritizing in a fast-paced environment
    • Clear communicator who can work effectively with sales reps, managers, and cross-functional partners

    What You'll Do

    • Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, QBRs, and leadership reporting
    • Pull and prep data for weekly and monthly operating cadences; ensure reporting is accurate and delivered on time
    • Own pipeline hygiene by proactively identifying issues, driving accountability with reps, and improving underlying processes to prevent recurring problems
    • Track funnel metrics and rep attainment; surface trends and anomalies
    • Analyze data to identify trends, risks, and opportunities; proactively surface insights to GTM and Finance stakeholders
    • Contribute to ongoing improvements in Salesforce configuration to support evolving business needs
    • Support the quote-to-cash process in Salesforce CPQ
    • Maintain lead routing, assignment rules, and MQL-to-SQL handoff processes
    • Support data enrichment and deduplication efforts to maintain data integrity across systems
    • Manage integrations and day-to-day operations of GTM tools
    • Handle user onboarding/offboarding, access requests, and first-line troubleshooting across revenue systems
    • Maintain system documentation, process guides, and training materials; support ongoing team enablement
    • Assist with renewal tracking and ensure renewal pipeline data in Salesforce is current and accurate
    • Help ensure Salesforce data aligns with finance needs for bookings, billing, and commission calculations
    • Partner with RevOps and GTM stakeholders to support improvements to systems and processes

    Nice to Have

    • Experience in a startup or high-growth environment, ideally in healthcare technology
    • Familiarity with integration and automation tools like Zapier
    • Experience with data cleanup and deduplication tools (e.g., Ringlead)
    • Comfort with Google Sheets or Excel for ad hoc analysis alongside Salesforce reporting
    • Experience supporting commission or comp plan data validation

    About Redox

    Redox is an EHR integration and healthcare platform that accelerates the development and distribution of healthcare software solutions.

    Madison, WI, US
    100 - 250
    Healthcare