Requirements
- •5+ years of deep EHR integration and workflow knowledge
- •Functional understanding of data formats like HL7v2, XML, X12, APls
- •Understanding of various healthcare workflows
What You'll Do
- •Partner with customers from contract assignment through their onboarding experience
- •Act as a trusted collaborator with the customer to prepare technically and operationally for ideal integration outcomes
- •Work with our customers and their customers to help guide them through integrating with their first site
- •Help guide customers through training so they can develop, prepare operationally for integrations, and use the Redox tools optimally
- •Collaborate internally to manage customer onboarding, success plan, and escalations
- •Maintain internal documentation relating to customers and processes
- •Create onboarding collateral for use through our learning management system
- •Keep up to date with product enhancements
- •Monitor industry trends and how they impact our customers
Nice to Have
- •Demonstrated experience with expanding customers and building franchises
About Redox
Redox is an EHR integration and healthcare platform that accelerates the development and distribution of healthcare software solutions.
Madison, WI, US
100 - 250
Healthcare