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    R

    Sales Operations Specialist

    RevenueCat
    AmericasEMEA
    Remote
    Mid Level
    Full Time
    8 days ago
    remotefintechsales operationsmarketingcustomer supportCRMautomation

    Requirements

    • 3+ years in client-facing role spanning sales, account management, or customer support, ideally in fintech/payments
    • 1-2 years of marketing or growth experience running campaigns, producing content, or managing CRM-driven outreach
    • Track record of closing and managing a high volume of client relationships
    • Comfortable operating across ambiguity and in client calls, data reviews, and cross-functional meetings
    • Comfortable with AI tools and building automations
    • Strong analytical instincts; experience with CRM, support, and analytics tools (Salesforce, Notion, Linear, Zendesk/Intercom, Google Analytics or similar)
    • Excellent written and verbal communication; calm under pressure
    • Detail-oriented with bias toward process improvement and documentation
    • Ability to work overlapping hours with US timezones

    What You'll Do

    • Evaluate new leads
    • Onboard customers
    • Support customers once live
    • Handle operational and risk work
    • Work closely with Product, Sales, Support, Finance, and Marketing teams
    • Run screening through onboarding independently
    • Report on funnel size and quality
    • Contribute to marketing and content initiatives
    • Surface customer needs and ops improvements
    • Run full sales cycle end-to-end
    • Oversee marketing efforts and track campaign and pipeline performance
    • Implement automations and workflow changes
    • Manage risk throughout the sales lifecycle
    • Contribute to Product roadmap
    • Serve as point of contact for Legal, Operations, and Data on partner and regulatory questions

    Nice to Have

    • Experience with payment operations, fraud/risk workflows, or compliance-adjacent processes
    • Exposure to mobile apps or embedded finance industries

    Benefits

    • Competitive equity in a fast-growing, Series C startup backed by top-tier investors including Y Combinator
    • 10-year window to exercise vested equity options
    • Fully remote and flexible work environment
    • 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge
    • $2,000 USD for workspace setup
    • $1,000 USD annual stipend for continuous learning

    About RevenueCat

    RevenueCat is a subscription management platform for apps that monetize through in-app purchases.

    San Francisco, CA
    50 - 100
    Finance