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    R

    Senior CRM Strategist

    RevenueCat
    AmericasEMEAAPAC
    Remote
    Senior
    Full Time
    about 1 month ago
    remote-firstsubscription appsCRMlifecycle marketingmobile marketingcustomer-facingequityflexible work

    Requirements

    • 5-8+ years of hands-on experience in mobile lifecycle marketing or CRM with significant portion on subscription apps
    • Owned engagement strategy and accountable for retention and LTV targets
    • Deep working knowledge of mobile CRM and engagement platforms such as Braze Iterable OneSignal CleverTap Customer.io or Airship
    • Experience building complex multi-step campaigns
    • Proven ability to design and measure lifecycle experiments including A/B testing and holdout groups
    • Strong understanding of mobile engagement landscape including push notification best practices in-app messaging email and privacy changes
    • Strong customer-facing communication skills
    • Experience working in a remote-first asynchronous environment across multiple time zones

    What You'll Do

    • Running structured engagements with customers and prospects auditing lifecycle setups designing engagement frameworks advising on messaging strategy helping connect subscription events to CRM platforms
    • Providing continuous input to Product and Engineering on integrations event triggers and data payloads based on customer use cases
    • Codifying what works into scalable assets such as onboarding sequence templates churn prevention playbooks win-back campaign guides and segmentation frameworks
    • Partnering with Advocacy and Content teams to create blog posts webinars conference talks teardowns and guides on mobile lifecycle marketing
    • Helping Sales Customer Success and Support teams speak intelligently about CRM and retention

    Nice to Have

    • Experience working at or closely with a CRM/engagement platform and understanding the ecosystem from infrastructure side
    • Published content spoken at conferences or built a public profile around mobile retention or lifecycle marketing
    • Experience with subscription apps specifically understanding trial conversion renewal psychology and involuntary churn
    • Familiarity with RevenueCat's product or being a customer

    Benefits

    • Competitive equity in a fast-growing Series C startup backed by top-tier investors including Y Combinator
    • 10-year window to exercise vested equity options
    • Fully remote and flexible work environment
    • 4-5 weeks of suggested time off annually for mental physical and emotional recharge
    • $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning

    About RevenueCat

    RevenueCat is a subscription management platform for apps that monetize through in-app purchases.

    San Francisco, CA
    50 - 100
    Finance